Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,624 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 6,624 reviews

September 09, 2021

We have been purchasing Lexus from north side Lexus since 2008. Every time we are treated with the best professional and knowledgeable. Friendly and feels like family. Keep up the good work! More

by TIM_BEVTAYLOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2021 -

Northside Lexus responded

Your incredible feedback and loyal business truly mean the world to us, Tim. From the entire Northside Lexus team, thank you for the great review, and safe travels till we see you next!

September 09, 2021

I felt like they were very straight forward, no gimmicks and I felt comfortable with Nick, he continued to follow up throughout the entire lease process that lasted about 5 days. More

by taejha1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Report | Print
Sep 09, 2021 -

Northside Lexus responded

Your feedback is much appreciated! We are touched by your confidence in Nick and the Northside Lexus team. Thank you for your support and we wish you many safe and happy miles. Take care!

September 09, 2021

Thank you for the wonderful service and professionalism in selling my new car Donnie and Jared helped explain and train me and Kyle who is my service advisor is is superior More

by Cherylgilbert102mail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes, Kyle Galindo
Report | Print
Sep 09, 2021 -

Northside Lexus responded

We're delighted to learn that you had a successful visit, courtesy of our team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. We will be sure to give your thanks to Donnie, Jared, and the rest of the Northside Lexus team. Have a great day!

September 09, 2021

This was such a wonderful, smooth and pleasant experience. Thanks to everyone on my team! The professionalism is unmatched and I truly felt at ease. More

by Mary M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2021 -

Northside Lexus responded

Mary, we're grateful for your review! It's excellent that our team made your experience smooth and pleasant. We appreciate your business and look forward to working with you again in the future here at Northside Lexus.

September 09, 2021

We Were read it at the door by the sales person, Hector. He was very knowledgeable and show me all of the products I was interested in. Delivery of the vehicle was informative and complete. More

by GINAMARQUEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2021 -

Northside Lexus responded

Hi Gina - We're glad Hector was there to provide you with a warm welcome and attentive and informative care! It's wonderful that your delivery was such a success as well and we hope you'll reach out to Hector and the Northside Lexus team if you need anything else!

September 09, 2021

The two sales guys we encountered at the dealership were so polite and professional. The one we bought the car from eventually, Jared States, was very nice and professional in his dealing with us. Everythin More

by DAN_ENNIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2021 -

Northside Lexus responded

Dan, it's fantastic to hear about how smooth and seamless your purchase with Jared was! We are so appreciative of you taking the time to leave our team of professionals a 5 star rating and hope we'll get the chance to work together at Northside Lexus again down the road!

Sep 09, 2021 -

DAN_ENNIN responded

We have bought at least 12 cars over the years and this was the most smooth and straight-forward one without any gimmicks of them all. Thanks again. Daniel E.

September 08, 2021

Treated very well. No pressure sales tactics. Very helpful and informative salesman. Also positive experience with the financial agent. No complaints and please with our purchase. More

by JLN17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2021 -

Northside Lexus responded

Thank you so much for trusting this purchase with Northside Lexus! We are delighted to hear that you enjoyed working with our team to get into your new vehicle. Safe travels and hope to see you down the road!

September 08, 2021

Great customer service! Our sales rep Chase is knowledgeable and kind. Chase took his time to explain to my husband and I what to expect and operate my new vehicle. More

by Sepassi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Fisher, James Vu
Report | Print
Sep 08, 2021 -

Northside Lexus responded

Thanks for the excellent review of Northside Lexus! We're happy that Chase was so wonderful to work with and that he took the time to explain everything well. We appreciate your business and we'll see you again next time!

September 08, 2021

Both individuals were Professional, friendly, open and attentive. Painless process, informative and really like all cared about my entire experience. Would recommend them to anyone. More

by tagsag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2021 -

Northside Lexus responded

We are proud to have earned your business and your recommendation! Thank you for coming to Northside Lexus and for sharing your positive words about our team. We wish you safe and happy driving ahead!

September 08, 2021

Always a good experience at Northside. Service department is the best. Bought four cars from them and always been treated well. Would definitely recommend them More

by ALLEN_MICHEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2021 -

Northside Lexus responded

Thank you for your loyal business and for sharing your feedback, Allen! All of us here at Northside Lexus sincerely appreciate the support. Safe travels, and we'll see you again next time!

1
...
308
309
310
...
663