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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,624 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,624 reviews

September 13, 2021

We had never been to this dealership before but had heard good things. All were true! Great place & staff! Don was very helpful, personable & easy to work with. More

by dkrmjn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Sep 13, 2021 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you enjoyed your experience working with Don and the Northside Lexus team. Drive safely, and we hope to see you back next time!

September 13, 2021

This is my third car my family has purchased (or fourth) from Northside Lexus. Lance and Donnie make it fast and painless. They have also been the same people that have helped us since 2006. More

by tljamail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2021 -

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Lance, Donnie, and the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 12, 2021

Mark was very helpful in showing us multiple vehicles and answering our questions. I was recommended by a friend to come and he was right. More

by brian.w.jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2021 -

Northside Lexus responded

We are very appreciative for the kind words, Brian. It is always good to see that Mark is going the extra mile to create fantastic experiences for Northside Lexus' valued guests!

September 12, 2021

I never felt any pressure to purchase the vehicle from Joe, he was very kind and knowledgeable. Tiffany was also knowledgeable about setting up system before leaving the dealership. Overall a great ex More

by Vallen42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
Other Employees : Joseph Finley, Hamilton Dawes
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Sep 12, 2021 -

Vallen42 responded

Great experience

Sep 12, 2021 -

Northside Lexus responded

We're so pleased that your overall experience was so positive! Joe and Tiffany will love to know that their efforts to get you set up in a vehicle that would suit your needs were so appreciated. Thank you for taking the time to express your support for Northside Lexus congratulations on your new vehicle!

September 12, 2021

Everyone is so kind patient and knowledgeable as well as very professional and helpful thank you from t he bottom of my heart you all went above and beyond in helping me. Training me More

by Cherylgilbert102mail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared states gave me a training session he’s superior, Kyle Galindo
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Sep 13, 2021 -

Northside Lexus responded

We're so glad we could be of service, Cheryl! From the entire Northside Lexus team, thank you for the wonderful feedback, and safe travels till we see you next!

September 11, 2021

Everyone was so helpful, the entire process was so easy! I will go back for my next car. My car was nice, clean and ready. More

by WENDYH75701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hovenden
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Sep 13, 2021 -

Northside Lexus responded

We're glad we could make your experience quick and seamless, Wendy! From the entire Northside Lexus team, thank you for the amazing review and for your business!

September 11, 2021

Great customer service from the Sales Team, Finance Dept., and Service Dept. I would definitely recommend the dealership and would definitely buy from them again. More

by TX_Raptor55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Sep 13, 2021 -

Northside Lexus responded

We're delighted to hear our team hasn't let you down! Thank you for the amazing review and for trusting Northside Lexus with your business - we look forward to seeing you again next time!

September 10, 2021

Had a great experience. John H. Did a wonderful job of making sure that I was satisfied and had the car that best suited my needs. More

by JaMia Cody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hankins
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Sep 10, 2021 -

Northside Lexus responded

JaMia, thank you for taking a quick moment to provide some kind words about John. We're pleased to hear that you were able to find a new vehicle that fits you best. The team at Northside Lexus appreciates your business!

September 10, 2021

The customer service here is great! I was given so many options with no constraint on time or pushing me to buy. They let me make decisions on my own and provided expertise information on the vehicles More

by Cklingler337
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2021 -

Northside Lexus responded

We're so glad to hear that you had a relaxing experience with the team at Northside Lexus. We really appreciate your business and want to thank you again for the great endorsement!

September 10, 2021

The service was amazing! They were not pushy or using gimmicks to bolster sales. I will be a customer as long as I reside in Houston More

by janfre02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2021 -

Northside Lexus responded

Thank you for the five-star review of Northside Lexus! We love to hear that our customers are excited about working with our team. We look forward to seeing you again down the road!

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