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Northside Lexus
Spring , TX
6,885 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,885 reviews
December 16, 2021
I leased a car from Northside and had planned to purchase the car at the end of the lease. I used the Lexus process to indicate I planned to purchase the car but nothing came of that. Subsequently I contacte the car at the end of the lease. I used the Lexus process to indicate I planned to purchase the car but nothing came of that. Subsequently I contacted the dealership twice before the end of my lease to make arrangements for the transaction and both times was promised a follow-up call to set an appointment and a formal point of contact for the purchase. Neither time did anyone follow-up with me. After just showing up at the dealership some of the people I spoke with were apologetic. By then my view of the dealership was set. I felt like the lack of attention was because I was not purchasing a new car. No one wanted to spend the time to help me. It took an hour or so. A small investment to keep a customer happy. Sad. More
by LSALTIM
Verified Customer
December 16, 2021
Beautiful state of the art dealership. Beautiful grounds. Excellent sales, financial,and technical assistance. Pleasant buying experience Excellent sales, financial,and technical assistance. Pleasant buying experience More
by Hkasey3
Employees Worked With
Other Employees :
Tech who explained features of vehicle , James Vu
December 16, 2021
What a pleasant surprise it was to buy our new car at Northside Lexus! Jason went the extra mile to take care of us. Northside Lexus! Jason went the extra mile to take care of us. More
by fdekoster
December 16, 2021
Northside Lexus IS truly a luxury dealer for Lexus luxury cars. No hard sell just first rate service. They do just what they promise they will. cars. No hard sell just first rate service. They do just what they promise they will. More
by rbaldwin47
December 15, 2021
Everyone was friendly and helpful Don Holifield was wonderful. Beautiful facility. Definitely a great experience, wonderful. Beautiful facility. Definitely a great experience, More
by CTran-Tsakiris
Employees Worked With
December 15, 2021
This dealership is energetic, yet warm and inviting. My salesman Donnie was very attentive and helpful. Northside Lexus has earned my trust and future business. Thank you for everything. salesman Donnie was very attentive and helpful. Northside Lexus has earned my trust and future business. Thank you for everything. More
by ANGIE.DUBREVIL
Employees Worked With
December 15, 2021
It was quick and painless just the way I like when buying a new car. They had the vehicle in the color my wife wanted and at the price I was looking for. a new car. They had the vehicle in the color my wife wanted and at the price I was looking for. More
by Daltemus
December 15, 2021
Consistently the most professional experience from start to finish! Mark Green is great as is Marcus in Financial services! to finish! Mark Green is great as is Marcus in Financial services! More
by jimwebb24
December 14, 2021
Customer services it’s the best..Thankfully appreciated, Customer services it’s the best.. Thankfully appreciated, love this place they are very friendly. Customer services it’s the best.. Thankfully appreciated, love this place they are very friendly. More
by INFO92
Employees Worked With
Other Employees :
Felipe Lozano, Analy Garcia
December 14, 2021
John Hankins was excellent in getting me what I wanted. I asked, he delivered. Not only did he find the car I wanted, but in the price range I requested. The process couldn’t have went any smoother. asked, he delivered. Not only did he find the car I wanted, but in the price range I requested. The process couldn’t have went any smoother. More
by Daniehub6102
Employees Worked With
John Hankins
