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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,886 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,886 reviews

December 19, 2021

I had and interesting situation. Bought a new car and had and older one serviced on the same day. Everything was super easy and hassle free. Every person - and I mean every person - was helpful. Norths More

by SSKELTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danh Nguyen
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Dec 20, 2021 -

Northside Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a seamless experience working with the Northside Lexus team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

December 19, 2021

First car buying experience for me. I absolutely loved my salesman and finance man. They were transparent and truly had my best interest in mind. I will be returning for business in the future! More

by Sh96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Dec 20, 2021 -

Northside Lexus responded

We genuinely want the best for our guests, and it's lovely to hear that shows. Thank you for sharing how satisfied you are with your Northside Lexus purchase experience, and the entire team here wishes you many safe and happy miles in your brand new car!

December 19, 2021

Outstanding physical facility! Very courteous and professional staff! Our sales associate, Nick, was too notch! More

by jraine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Dec 20, 2021 -

Northside Lexus responded

This feedback is music to our ears! Thank you for trusting Northside Lexus with your business, and for taking the time to leave a five-star review. We will pass along your comments to Nick and we hope to see you again down the road!

December 19, 2021

The sales rep was responsive, informative, and very helpful. We purchased a pre-owned vehicle and love it. Once we decided to purchase the vehicle, the finance department was quick and clear on options More

by Austin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Dec 19, 2021 -

Northside Lexus responded

We are always happy to see that our team is creating fantastic car-buying experiences for our valued guests, Austin! Thank you for supporting Northside Lexus and congrats on your new car!

December 18, 2021

Easiest and most streamlined vehicle purchase ever!! Donnie Holcomb made the everything happen within a matter of three phone calls. Showed up the next day with my trade in and was in and out with my ne More

by dpff2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Dec 19, 2021 -

Northside Lexus responded

We're smiling hearing you say we're the real deal! We genuinely want to make the trade-in process simple and straightforward, and it's wonderful to hear that our efforts are paying off. Donnie and Brent will be delighted to hear that their professionalism and organization made the entire experience such a success as well. Many thanks for sharing some gratitude with the Northside Lexus team, and we look forward to the next time you stop by!

December 18, 2021

Northside Lexus sets the standard all other dealers strive to meet. Nick in Sales and Marcus in Finance are outstanding, as are all the Northside team. More

by LR Hou Tx
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2021 -

Northside Lexus responded

Nothing makes us happier than hearing we set the standard in our industry! We sincerely appreciate you taking the time to share how much you appreciate Marcus and Nick's assistance as well. The entire Northside Lexus team is grateful for your patronage, and we hope to have the chance to work together again soon!

December 18, 2021

Between Eric Fuller and Brent Penn I would not be in my new 22 white exterior red interior GX and I love it they were great. More

by kimberlybess88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fuller, Brent Penn
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Dec 20, 2021 -

Northside Lexus responded

Kimberly - Eric and Brent are such a dynamic duo, and it's great to hear that you so thoroughly enjoyed their assistance. We're so happy that we could deliver what you were seeking at Northside Lexus, and we wish you many miles of smooth travel in your brand new 2022 Lexus GX!

December 18, 2021

No pressure, friendly helpful people and a non-typical buying experience but the coffee isn't great. More

by gcommons
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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Dec 21, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We are glad to hear that you had such a successful and pressure-free purchase experience working with the Northside Lexus team. We appreciate your feedback and will be sure to keep it in mind moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out!

December 18, 2021

Gudo in service went above and beyond with his customer care! Thank you God for employees like him very understanding and caring about his customers. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto "Guto" Filipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Northside Lexus responded

For you to say that Gudo went "above and beyond" to assist you makes our day. Thank you so much for sharing this feedback and rating Northside Lexus five stars! We truly appreciate your support.

December 18, 2021

Located.the website and asked for help via chat on Wednesday. Waited 30 minutes, and called the dealership. I was connected to Bobby Bosley. We located a vehicle and initiated the paperwork. He delive More

by robere
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Northside Lexus responded

Congratulations on your new car! We are thrilled that Bobby and the team made your purchase process so smooth and seamless, and we appreciate your feedback. Thank you from all of us at Northside Lexus!

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