Northside Lexus

The dealership is beautiful and all of the staff, were very courteous and helpful. Our salesman Rex , was amazing and so wonderful to work with! He Made our transaction very smooth and quick.. my wife and very courteous and helpful. Our salesman Rex , was amazing and so wonderful to work with! He Made our transaction very smooth and quick.. my wife and I left the dealership very happy and with a very good experience. We will definitely do it again !! More

The dealership is such a beautiful place and all of the people that I have come in contact with at the dealership, such a great group, especially my salesman, Mike Driscoll he always courteous made me feel people that I have come in contact with at the dealership, such a great group, especially my salesman, Mike Driscoll he always courteous made me feel comfortable in all of my six ES 350 Lexus vehicles and in the dealership surrounding, and the service advisor great person always get the job done with listening ears and great understanding about the vehicle that needs to be serviced More

From start to finish it was such an easy process and everyone was so helpful and kind. I received an email almost immediately after putting in an inquiry and we had a deposit down a few days later while everyone was so helpful and kind. I received an email almost immediately after putting in an inquiry and we had a deposit down a few days later while we were on vacation. We couldn't be happier! More

Great sales rep. No haggling , excellent follow ups and friendly assistance . Highly recommended for experienced buyers friendly assistance . Highly recommended for experienced buyers More

Professional organization. They understand the words “customer service”. This represents my 4th Lexus purchase and I will continue to be a repeat customer. “customer service”. This represents my 4th Lexus purchase and I will continue to be a repeat customer. More

I would use the dealership again , but different sales person . Not the best in customer service my sales person actually asked me to send a picture of my drivers license and fill out credit app while dri person . Not the best in customer service my sales person actually asked me to send a picture of my drivers license and fill out credit app while driving to the dealership “to speed things up “ME MYSELF DRIVING! I have the text saved on my phone . She still insisted after I informed her I was driving . and i waited At least An 1.5 hr on the finance department after being asked to Risk my life while driving . and had to be inconvenienced by the dealership because my app was pending for some unknown reason a person with low debt ratio $80,000 annual income 850 credit score ?!?!?! First purchase with Lexus and not a good impression . If not for the car shortage I more than likely would have taken my business elsewhere . On the question about referring someone to the dealership it was either yes or no there was no gray area I selected yes because the finance person named Doug was extremely accommodating and professional.My husband went back within two weeks to the parts department to purchase weather all mats and a couple of other items and received wonderful customer service from that department as well. More

Great customer service!! EDDIE WASHINGTON is awesome!!! He made me feel welcomed from day one and showed the respect a buyer deserves. He was one of the main reasons why I came back to the dealer to buy He made me feel welcomed from day one and showed the respect a buyer deserves. He was one of the main reasons why I came back to the dealer to buy my IS350 2022 I will definitely come back again and recommend it to all my friends and family. More

Northside Lexus is a beautiful dealership from the location to the complex and most of all when you enter the interior of the complex they, sell some of the most beautiful car’s and suv’s you ever wan location to the complex and most of all when you enter the interior of the complex they, sell some of the most beautiful car’s and suv’s you ever wanted to see and they have some of best professional you ever wanted to do business with. More

I had the most amazing experience with Jason purchasing my car! Everyone was very friendly. I was very impressed with the overall experience. Jason took so much time with me making sure I understood everyt my car! Everyone was very friendly. I was very impressed with the overall experience. Jason took so much time with me making sure I understood everything and every detail of my car! I have always loved Lexus but they went over and beyond at this dealership. I am very pleased and happy! Jason is the best sales guy I ever met.. He's super attentive and has the sweetest personality. I felt like I was with family. Just warm and inviting feeling. Even after I left he still contacted me to make sure everything was ok and if I was happy. More

I am a new customer. So far it has been a Great overall experience with excellent customer service and obviously a great product. experience with excellent customer service and obviously a great product. More