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Northside Lexus
Spring , TX
6,690 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,690 reviews
December 14, 2024
My Lexus purchase was a great experience. Julio was most helpful and very knowledgeable about the cars, including the features. Julio was most helpful and very knowledgeable about the cars, including the features. More
by michael_adair
Verified CustomerEmployees Worked With
December 13, 2024
This was the best experience we’ve ever had at a car dealership! Everyone was extremely polite and professional. Both the sales and the finance process were exceptional. We will definitely be returning dealership! Everyone was extremely polite and professional. Both the sales and the finance process were exceptional. We will definitely be returning for our next purchase. Northside Lexus is a level above everyone else. More
by austingrackle
December 13, 2024
Nathan was very helpful and patient while we test drove multiple cars multiple times. The dealership is spotless and everyone I interacted with was very polite and helpful. The only minor thing was an F& multiple cars multiple times. The dealership is spotless and everyone I interacted with was very polite and helpful. The only minor thing was an F&I manager not getting back to me to answer a credit application question, but that didn't really matter. More
by Paul
Employees Worked With
Other Employees :
Salespeople and receptionist at the front desk.
December 12, 2024
Was very well received by Anh and always ready to clarify any questions. Allow me time to think and provide me the space to make my final decision! And most important without any pressure. any questions. Allow me time to think and provide me the space to make my final decision! And most important without any pressure. More
by rafael_brigham
Employees Worked With
December 12, 2024
Gerson was incredibly helpful, knowledgeable, and a pleasure to work with throughout the car-buying process! The finance department was efficient, which I appreciated, but the heavy push for extended w pleasure to work with throughout the car-buying process! The finance department was efficient, which I appreciated, but the heavy push for extended warranties was uncomfortable and almost made me reconsider the deal. Overall, I'm grateful for Gerson’s excellent service. More
by Chellelofton2000
Employees Worked With
December 12, 2024
John was great, and his knowledge of the vehicles was top notch. Lisa always presents a friendly and professional experience. Mason($) was top notch also. We love the service and experience we have receiv notch. Lisa always presents a friendly and professional experience. Mason($) was top notch also. We love the service and experience we have received at Northside Lexus, thanks! More
by VERRET1011
December 12, 2024
Every employee I encountered were very helpful and friendly!! The showroom is so clean and organized friendly!! The showroom is so clean and organized More
by Earline jones
Employees Worked With
Other Employees :
Tia
December 11, 2024
Purchased one car with problems, I re-traded in afer 10 days, the boss gave me $40,000 I paid $41,000 wich I appreciate it. It will be great if the company can fix my window tint on driver side on my certi days, the boss gave me $40,000 I paid $41,000 wich I appreciate it. It will be great if the company can fix my window tint on driver side on my certified vehicle that I purchased. More
by claudia.bolos
Employees Worked With
December 11, 2024
Professional, responsive, knowledgeable, helpful. No pressure to buy and willing to test drive as many cars as we like No pressure to buy and willing to test drive as many cars as we like More
by dcarmen
December 10, 2024
Top notch customer service! Steve Guzman was amazing and made the experience easy and enjoyable Steve Guzman was amazing and made the experience easy and enjoyable More
by hpayne80
