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Northside Lexus

Spring , TX

4.9
6,571 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,571 reviews

May 12, 2024

Excellent customer service with sales and financing. Best experience ever!! I would recommend to everyone 100% . More

by claucant74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're so glad to know you had an excellent experience with our sales and financing teams at Northside Lexus! Your recommendation means a lot to us. Thank you for your review!

May 11, 2024

Sales department was very good. The technology representative spent was excellent although there just too many new technology issues to cover in one sitting. We may have to return More

by patinrr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're glad to know you had a positive experience with our sales and technology teams at Northside Lexus. Don't hesitate to come back for more help, we're here whenever you need us!

May 11, 2024

Rex listened and addressed our many questions. His customer service is superb! Note: Lexus Westside dealership should take customer service training from Rex. More

by KBENNETT_US
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're glad to know that Rex provided excellent customer service during your visit at Northside Lexus. We'll be sure to pass along the compliments! Thanks for sharing your experience with us.

May 11, 2024

It was very nice and comfortable. My husband did not like the fact that he couldn't carry. More

by LRUSSELL0811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

Thank you for leaving Northside Lexus a five-star review! If you would like to discuss any of our policies further, please reach out directly.

May 11, 2024

Overall a very pleasant experience. Donnie was thorough, friendly and accommodating. The buying/trade-in process was efficient and everyone went out of their way to make it a nice encou More

by ljohnson12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

Thanks for the review! We're glad to know Donnie and our team at Northside Lexus made your buying/trade-in process efficient. Enjoy your new ride!

May 11, 2024

I am a new Lexus owner! I got the chance to work with Erica who helped me from start to finish. One of the easiest car purchasing process I’ve had in a long time. I cannot r More

by icoachd21
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're delighted to know that Erica made your car purchasing process smooth and easy at Northside Lexus. Thank you for recommending us, we hope you enjoy every mile in your new Lexus!

May 11, 2024

Professional! Courteous! Attention to detail and customer service is their number one priority! Love the service! More

by BEVERLYADEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're delighted to know you had a positive experience with us at Northside Lexus! Our team always strives for top-notch customer service. Thank you for the love and support!

May 11, 2024

This is our 5th experience at Lexus . Hands down, absolute perfection! That’s why we keep coming back. More

by missvickigarrett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're delighted to know you've had multiple positive experiences with us at Northside Lexus. Your continued support means a lot! Here's to many more perfect visits in the future.

May 11, 2024

A pleasure to deal with in all areas. Exceptional combination of professionalism and customer service in sales and service. Think we are up to double digits in Lexus purchases and plan to More

by moconnor44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Pendergast
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

We're delighted to know you've had a great experience with us at Northside Lexus, and we appreciate your loyalty! We look forward to continuing our relationship in the future. Safe travels in all those Lexuses!

May 11, 2024

Nathan, the representative who assisted my wife and I, was incredibly knowledgeable and helpful throughout the entire process. His expertise and guidance made my visit to your dealership a truly except More

by MARCQUEL.THOMAS94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Northside Lexus responded

Marcquel, it's fantastic to know that Nathan provided such a memorable experience at Northside Lexus. We appreciate your kind words and are glad his knowledge and dedication made the process easier for you. Thanks for recommending us!

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