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Northside Lexus

Spring , TX

4.9
6,647 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,647 reviews

June 16, 2024

Northside knows how to treat customers right! Everyone we interacted with was polite, professional. Would recommend to anyone. More

by rosey2309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Northside Lexus responded

Rosey, we're delighted to hear you had such a positive experience with our team at Northside Lexus. Thanks for the recommendation!

June 15, 2024

Austin was very knowledgable and friendly! It was a quick and efficient experience which we are so grateful for! I am thankful for not getting scammed, haha! More

by Abby Jesina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Marshall
Jun 17, 2024 -

Northside Lexus responded

Abby, we're glad to hear Austin provided a knowledgeable and friendly experience at Northside Lexus! Thanks for sharing your positive feedback with us.

June 15, 2024

Excellent customer service for the sales, services, financial, tech, and overall services provided at this dealership. Thank you More

by smi481
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Northside Lexus responded

Thank you for recognizing the excellent customer service across all departments at Northside Lexus! We appreciate your feedback and support.

June 15, 2024

Great experience from walk in to drive out. I was greeted and accommodated even coming in near the close of business. I received a fair deal and fair trade offer. Finance was a breeze and t More

by jerrydiaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Northside Lexus responded

Thank you for sharing your positive experience with Northside Lexus! We're glad to hear that our team provided excellent service and made the process smooth from start to finish. Enjoy your new ride!

June 15, 2024

Great service! The entire buying process was seamless. Erica was patient and answered all my questions More

by tammy_schweiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Northside Lexus responded

Tammy, we're delighted to hear that Erica provided you with excellent service and made your experience at Northside Lexus seamless. Thanks for the great review!

June 14, 2024

Jesse Busboom was simply awesome! He always answered all my questions. Excellent service by everyone at the dealership. More

by MCHETTY6852
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Northside Lexus responded

Thank you for the kind words! We're delighted to hear that Jesse and our team at Northside Lexus provided excellent service. We appreciate your support!

June 12, 2024

Very professional, knowledgeable, respectful and fair. Will recommend this dealership to others looking for a car. More

by sar4me2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Northside Lexus responded

Thank you for the kind words! We're delighted to hear that your experience at Northside Lexus was professional and fair. We appreciate your recommendation!

June 12, 2024

Very efficient, deal as promised. All staff was friendly and helpful. Did their obligatory suggestive sell on service options but weren’t pushy. More

by alanbraaten
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Northside Lexus responded

Thanks for the feedback! We're glad to hear our Northside Lexus team provided efficient and friendly service. Enjoy your new ride, and we appreciate your business!

June 12, 2024

Very nice dealership overall but needs to remember customer first always. Slow down and take care of people. More

by TAFOLLIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Northside Lexus responded

Thank you for your feedback! At Northside Lexus, we strive to prioritize our customers and will take your comments into consideration to improve our service. We appreciate your support and hope to serve you even better next time!

June 11, 2024

I liked that there was no numbers game played at this dealership. The price is the price. No pressure sales. The dealership was clean and quiet. Hunter McRight provided great technology instruction More

by cecephus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Northside Lexus responded

We're glad to hear you appreciated the straightforward approach and clean environment at Northside Lexus. It's great that Hunter's technology instruction made a positive impact on your experience! Thanks for sharing your feedback.

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