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Northside Lexus

Spring , TX

4.9
6,647 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,647 reviews

June 21, 2024

Incredibly easy to work with, very professional, great experience. We loved the entire buying process from start to finish. Joe Breaux was an amazing salesperson to work with, and we look forward to more More

by brad.deeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Northside Lexus responded

Thank you for sharing your positive experience with Northside Lexus Brad! We're delighted to hear that Joe and our team made the car-buying process smooth and enjoyable. Happy driving!

June 20, 2024

Rex Bomar did an excellent job in helping us with our recent purchase, a 2024 RX350h. We ended up ordering a vehicle from the factory in order to get the options we wanted. Rex was diligent in keeping More

by Doug W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Northside Lexus responded

Doug, we're delighted to hear that Rex and the Northside Lexus team provided you with excellent service once again. Enjoy your new 2024 Lexus RX 350h!

June 19, 2024

The dealership was clean and well-organized. The entire team demonstrated exceptional customer service. The process was smooth, and I felt supported at every step. More

by mj.salas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Northside Lexus responded

We're delighted to hear that you had a smooth and supportive experience with our team at Northside Lexus. Thanks for the positive feedback!

June 19, 2024

Steve is highly recommend. Great to work with and went above and beyond to secure the car and to ensure top quality. Steve was a pleasure working with and I would highly recomm More

by cashunda03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Northside Lexus responded

We're delighted to hear that Steve provided exceptional service at Northside Lexus. Thanks for the high recommendation!

June 19, 2024

Gerson was a pleasure to interact with. He was knowledgeable and diligent in ensuring our questions were answered. More

by ASHANTA.LEWIS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerson Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Northside Lexus responded

We're delighted to hear that Gerson provided knowledgeable and diligent service at Northside Lexus, Ashanta. Thanks for sharing your positive experience!

June 18, 2024

Michael and Erica were excellent! The service is exactly what we were looking for. We look forward to the Lexus experience. More

by dgray67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Trice
Jun 18, 2024 -

Northside Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Michael and Erica provided the excellent service you were looking for at Northside Lexus. Enjoy your new Lexus journey!

June 18, 2024

Jesse Busboom ignored all of my emails and texts asking him to send me a copy of Invoice Sticker (removed by dealer! not myself) with a similar group and price invoice, He never did. Too bad. More

by HM607POL
Recommend Dealer
No
Employees Worked With
Jesse Busboom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hai Luong
Jun 18, 2024 -

Northside Lexus responded

I'm sorry to hear about the lack of communication regarding your request. We strive for prompt and clear responses, so it's disappointing to learn we fell short here. Please reach out directly so we can address this issue properly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

June 18, 2024

Jared States was incredibly efficient, professional, and a wonderful communicator. He and I had many communications leading up to the sale, and he was always quick to respond to all of my questions and conc More

by AmyM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Craiovenau
Jun 18, 2024 -

Northside Lexus responded

Amy, thank you for sharing your fantastic experience with Jared and Cristian at Northside Lexus! We're delighted to hear that they made the process smooth and enjoyable for you. Enjoy your new vehicle!

June 18, 2024

In 2015 we purchased our ES350 from Northside and had a very good experience and service. Relationships with returning customers does not appear to be a corporate goal/objective with Northside. Would not More

by DanK
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Velasquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Northside Lexus responded

Dan, thank you for sharing your experience. It's disappointing to hear that we didn't meet your expectations this time around, especially given our previous positive interactions. We value long-term relationships with our customers and would like the opportunity to discuss how we can improve in the future. If you're open to it, please reach out at your convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

June 17, 2024

Nathan was fantastic, to the moment we sat at his desk to the moment we walked out in our new TX 350. Highly professional and always looking to ensure that our needs were met. Highly recommend Nathan and th More

by loriewitherspoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Northside Lexus responded

Lorie, we're delighted to hear Nathan and the Northside Lexus team provided such a professional experience. Enjoy your new TX 350!

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