Northside Lexus

We had a very smooth experience recently when picking up our new GX550. We highly recommend Northside Lexus. our new GX550. We highly recommend Northside Lexus. More

Lisa Scogin did an outstanding job of explaining the features of the NX models and showing us purchase and lease options. After finding our preferred options were available on a lot vehicle she tried t features of the NX models and showing us purchase and lease options. After finding our preferred options were available on a lot vehicle she tried to accommodate our request to hold the vehicle for more than one day so we could decide if we wanted to trade in our 2015 RX. While we were there our daughter from.North Carolina called not knowing we were looking at purchasing a new car. At that time she told us she might want our RX but needed to discuss with her husband and daughter first. Apparently the Northside policy is to only allow a one day hold prior to setting up closing on an available vehicle. Being a 22 year and 7 vehicle customer of NS Lexus I thought I could get a few days hold on a car that I committed to purchase with or without a trade in. I was disappointed but ended up resolving the trade in issue and purchased the NX without the trade in within 24 hours. The effort to do this caused me and my wife a bit of stress to change our schedules and make appropriate arrangements with my bank, etc. Again, we didn’t come to the store expecting to purchase a car that fast. The purchase process with the finance consultant was fantastic. Quick and efficient. Much better than the last time I purchased an NS Lexus. More

Outstanding individual with much integrity Willing to go the extra mile I have leased three Lexus ES 350 vehicles from Doug I plan to lease my fourth in December 2024 with Doug! the extra mile I have leased three Lexus ES 350 vehicles from Doug I plan to lease my fourth in December 2024 with Doug! More

Donald Ansley was absolutely great to work with. He was very professional, courteous and listened to my request. He did not play any games by wasting my time. He was efficient and very friendly. H He was very professional, courteous and listened to my request. He did not play any games by wasting my time. He was efficient and very friendly. He was a person of his word and made the entire process, effortless and seamless. Also, the finance department was super quick and efficient. And your entire dealership atmosphere is very top-notch and a beautiful environment. More

My salesman , Steve Guzman, was excellent in every way, was a pleasure to by the car because of all of his efforts! Thank you so much! Jerry Daugherty! was a pleasure to by the car because of all of his efforts! Thank you so much! Jerry Daugherty! More

They are an excellent dealership and Don Holifield is an excellent and pleasant salesman to work with. excellent and pleasant salesman to work with. More

I was referred to Bobby by a friend of mine. I certainly understand why my friend referred us to him. He understood exactly what I wanted when I explained the type of vehicle I was interested I certainly understand why my friend referred us to him. He understood exactly what I wanted when I explained the type of vehicle I was interested in purchasing. When I picked up the vehicle, Bobby was helpful by explaining everything I needed to become familiar with to take full advantage of all the new bells and whistles included in my new car. More

Relaxed, helpful, well organized and professional. Overall pleasant experience that is unusual for a car dealership Overall pleasant experience that is unusual for a car dealership More

easy to work with, friendly and professional in all aspects. Tech people especially helpful and patient aspects. Tech people especially helpful and patient More

Needham has been the most pleasant sales consultant my wife and I have ever worked with when shopping for new vehicles. The first time we met in 2017 he made such an impression that even though we didn't wife and I have ever worked with when shopping for new vehicles. The first time we met in 2017 he made such an impression that even though we didn't purchase a Lexus that year, we reached out to him in 2020 when we were back in the market. Have now purchased 2 vehicles from him and he's always easy to work with. Prepared and very helpful. More