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Northside Lexus
Spring , TX
6,876 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,876 reviews
April 18, 2023
Staff was friendly and helpful. No problem getting a new car. Sales rep was very helpful. No problem getting a new car. Sales rep was very helpful. More
by BNELSON11
Verified Customer
April 18, 2023
Very clean, professional, and top tier from the moment I pulled up to the dealership. pulled up to the dealership. More
by drellis.emed
April 16, 2023
Dealer have good sales service I love. This my dream car I will introduce to my family and friends This my dream car I will introduce to my family and friends More
by KTYTYY
Employees Worked With
April 16, 2023
Thanks, Ashley! We had a great experience purchasing our new Lexus at northside Lexus. Ashley made the entire process quick and painless. She is a great example o We had a great experience purchasing our new Lexus at northside Lexus. Ashley made the entire process quick and painless. She is a great example of professionalism and awesome customer service. Northside Lexus is lucky to have someone like Ashley. Thanks again and I’ll be back for the next purchase. Also, shout out to Jeff in finance and Thiam for teaching us the ins and outs with our new NX. You guys rock! More
by Phillip
April 16, 2023
Analy spoke with me on the phone prior to my service appointment to give me an estimate of the repairs. She handled the paperwork and had a loaner ready for me when I arrived. She is very pleasant and w appointment to give me an estimate of the repairs. She handled the paperwork and had a loaner ready for me when I arrived. She is very pleasant and welcoming! More
by clynnhb@yahoo.com
Employees Worked With
Analy Garcia
April 15, 2023
Good communication and had everything ready when they said Easy to deal with and nice people said Easy to deal with and nice people More
by Caryb749
April 15, 2023
I came in for my first service and expected to not pay for balancing. So fine, it's not included, which is orally considering I paid $65K for a new car. I asked how long it would take because I was waitin for balancing. So fine, it's not included, which is orally considering I paid $65K for a new car. I asked how long it would take because I was waiting. She said not long. I assume about an hour. An hour later she came over after she saw me looking and said it was half way through balancing. An hour later I was up again asking for a status. There was a loose piece under back panel that needed to be glued back, that plus a tire rotation and balance should not take 2+ hours. More
by W.MILLER
Employees Worked With
Analy
April 15, 2023
From the minute I walked in to the time I left I received exceptional service. The receptionist was awesome - First impressions matter!! Way to go Northside Lexus!! exceptional service. The receptionist was awesome - First impressions matter!! Way to go Northside Lexus!! More
by Oh-darn
April 15, 2023
Very attentive. Extremely customer oriented. Love doing business there. I am very glad I bought a Lexus Extremely customer oriented. Love doing business there. I am very glad I bought a Lexus More
by WEST53VIEW
Employees Worked With
Michael Gaye's as Anikeim was out. Michael was wonderful!
April 15, 2023
Great service. Fantastic facility. Ashley was extremely helpful and knowledgeable. Would definitely buy my next car from here again. Fantastic facility. Ashley was extremely helpful and knowledgeable. Would definitely buy my next car from here again. More
by bluebe
