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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,882 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,882 reviews

May 07, 2023

They get the job done. Our straightforward salesman is the reason they have our repeated business. More

by CLSHOEHEART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Northside Lexus responded

We are grateful to have earned your loyal business! Thank you for choosing Northside Lexus.

May 07, 2023

Very nice and patient. Willing to let you take your time. Finance was excellent! Explained options and helped us to the best deal. More

by John.Krippel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Northside Lexus responded

We're so glad to hear that you appreciated our team's patience and commitment to finding the best deal for you, John! At Northside Lexus, we understand that car buying can be stressful, so we strive to make every step of the process as enjoyable and informative as possible. We appreciate your business and hope you enjoy your new vehicle!

May 07, 2023

This dealership customer is awesome. Mike makes the experience comfortable and smooth. The entire process exceeded expectations. More

by Tracey Welcome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Northside Lexus responded

Tracey, thank you for sharing your wonderful experience with Mike and the Northside Lexus team! We are delighted that our team was able to make your visit comfortable and smooth. Providing excellent customer service is our top priority, and we're glad we exceeded your expectations. We hope to see you again in the future!

May 07, 2023

Well pleased with everyone. Since this is my 4th Lexus over the last 20+years and I have done all my service there you can tell I am well pleased More

by nancyhelmke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Northside Lexus responded

Nancy, we're so happy to hear about your positive experiences with Northside Lexus. It means a great deal that you continue to choose us for all of your service needs and vehicle purchases over the last 20+ years. We appreciate your trust and loyalty, and look forward to continuing to serve you in the future!

May 06, 2023

My experience with Northside Lexus was "Hands Down" compared to other dealerships I've been to. Lewis Ortega was very helpful and very patient throughout the who process with helping me make the purcha More

by gilj1123@verizon.net
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Wroten
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May 08, 2023 -

Northside Lexus responded

We're thrilled to hear that Lewis and Mason provided you with such an exceptional car-buying experience here at Northside Lexus! We know how stressful it can be, but we pride ourselves on ensuring our customers are comfortable and satisfied throughout the entire process. Thank you for taking the time to write this review, and congrats on your new Lexus IS 300!

May 05, 2023

Friendly staff, great car selections, nice waiting area. Was able to get the car I wanted More

by milliegalbreath@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
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May 05, 2023 -

Northside Lexus responded

Thanks so much for the supportive feedback! We'll pass your kind words along to our team at Northside Lexus!

May 05, 2023

Ashley was a pleasure to work with. Very knowledgeable and professional. Mason was also very nice. I’m sure I am going to have many questions regarding my new car but have the business More

by Sally
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Northside Lexus responded

Sally, we're delighted to hear that Ashley and Mason provided such a wonderful experience for you at Northside Lexus. We're happy to know that Ashley was helpful in getting you familiar with your new vehicle, and we appreciate your kind words regarding her professionalism and knowledge. Please don't hesitate to reach out to us if you have any further questions or concerns about your car. Thank you for choosing Northside Lexus!

May 06, 2023 -

Sally responded

Ashley and Mason made my buying experience a good one! Ashley is so professional and knowledgeable and really helped me to become somewhat familiar with my new car. Mason was also very knowledgeable and made the financial part of the transaction very easy for me. I wish I could give each of them 10 stars instead of 5!

May 04, 2023

Ashley Nguyen is the go to sale representative! Bought multiple cars from Ashley over the years. Been Northside customer since 2003. More

by PHANHOANGHAI1211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Northside Lexus responded

We're honored to have earned your trust as a customer over the past 18 years, and we're grateful for your kind feedback about Ashley's exceptional sales skills! Thank you for choosing Northside Lexus!

May 03, 2023

Great Truly concerned about customer satisfaction. .goes beyond expectations and makes sure you are completely satisfied..also very honest More

by Joecanizaro1945@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jared Postma
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May 03, 2023 -

Northside Lexus responded

We are thrilled to hear that Northside Lexus has earned your 5-star rating! Thank you for being a fantastic customer!

May 03, 2023

Randy was as always very professional and answered all our questions making the purchase fast and easy. Will recommend him to our friends. More

by joanrklug@gmail.com
Recommend Dealer
Yes
Employees Worked With
Randy Covert
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May 03, 2023 -

Northside Lexus responded

We appreciate you choosing Northside Lexus for your vehicle purchase and taking the time to recommend Randy! His professionalism and expertise are qualities we take pride in, and we're thrilled to hear your experience was seamless. Safe travels!

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