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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,882 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,884 reviews

May 14, 2023

Clean stylish convenient location and very knowledgeable and professional staff. I was very satisfied with my new car experience More

by jopenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Northside Lexus responded

We're happy to hear that our team at Northside Lexus was able to provide you with a great experience during your car purchase. Thank you for choosing us, and we hope to see you back again down the road. Safe travels in your new vehicle!

May 13, 2023

We have bought 3 cars from this dealership over the years. They are always very pleasant and professional. We buy pre- owned and always ask for salesman Larry Kidd. More

by mariamagee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Northside Lexus responded

Thank you for the review! Our team at Northside Lexus is so grateful for your continued trust and support in our business over the years. We appreciate the kind words about Larry, and hope to see you back again down the road!

May 13, 2023

Very professional Service was faster than expected My service advisor was very professional and affable More

by chrispigott@yahoo.com
Recommend Dealer
Yes
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May 15, 2023 -

Northside Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

May 13, 2023

Always provides excellent customer service Very accommodating to my requests and helpful advice I'm satisfied More

by VICKIBANKS
Recommend Dealer
Yes
Employees Worked With
Michael Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Townsend
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May 15, 2023 -

Northside Lexus responded

We're grateful for your support and appreciate you choosing Northside Lexus. Drive safely, and we hope to see you back again down the road!

May 13, 2023

Friendly Professional Everyone was friendly and professional - service was great Dealership was very clean More

by janiemabry
Recommend Dealer
Yes
Employees Worked With
Michael Gaun
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May 15, 2023 -

Northside Lexus responded

We're thrilled to see your 5-star review for Northside Lexus! We're happy to have met and exceeded your expectations with our friendly and professional team. Thank you for sharing your experience with us, and we look forward to seeing you again soon.

May 12, 2023

They were really nice and jessie a huge help, I loved it. Would go again More

by SHEILA.GONZALEZ79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2023 -

Northside Lexus responded

We are glad to hear that you loved working with Jessie and the team. Thank you for choosing Northside Lexus! We are here to help with any of your future vehicle needs.

May 10, 2023

Quick and easy process start to finish. Was in and out in two hours with my new car More

by Kutiascott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Northside Lexus responded

We are glad to hear that our team delivered quick and exemplary service! Thank you for choosing Northside Lexus.

May 10, 2023

Great experience overall. Detail department could use help. Service department had some organization issues last time we were in. More

by CHRISJANTZEN2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
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May 10, 2023 -

Northside Lexus responded

Chris, thank you for sharing your experience at Northside Lexus. We appreciate your honest feedback regarding our detail and service departments. We're looking into how we can improve these areas to better serve our valued customers like you. Thanks for choosing us for your automotive needs.

May 09, 2023

Great experience! Very classy place. Wonderful sales person and a totally smooth process throughout. Best car buying experience I’ve ever had! Highly recommended!!! :) More

by lauramonk84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylan Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2023 -

Northside Lexus responded

Thank you for the excellent review of us here at Northside Lexus! We are pleased to hear about your favorable sales experience and the kind words about our team. Enjoy your new ride and we hope to see you in the future!

May 09, 2023

Ashley Nguyen needs to be promoted and compensated. He calm demeanor and straightforward approach put us at ease. More

by tommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Northside Lexus responded

Tommy, it's great to hear that Ashley put you at ease. We are proud to have him on our team! Thank you for taking the time to share your experience with us. We truly value your feedback and hope to see you again in the future.

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