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Northside Lexus

Spring , TX

4.9
6,886 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,886 reviews

June 20, 2023

Mark was so great and made the process easy for us! ! He was very helpful and we would highly recommend friends to him!! More

by amygarzarn
Recommend Dealer
Yes
Employees Worked With
Mark Green- he was great!! He made it super easy for us!!
Jun 21, 2023 -

Northside Lexus responded

Thank you, Amy! We're glad to hear that Mark provided you with excellent service and made your experience at Northside Lexus easy. We appreciate the recommendation. Have a great day! - The Northside Lexus Team

June 18, 2023

Great experience at Northside Lexus. Austin did a great job identifying what we wanted and we were able to purchase and drive off with a new RX350 the same day! More

by jw.tillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Marshall
Jun 19, 2023 -

Northside Lexus responded

Thanks for the review! We're so glad to hear that Austin provided you with a great experience and helped you find exactly what you were looking for. Enjoy your new Lexus RX 350 and drive safely! We hope to see you back again at Northside Lexus!

June 17, 2023

I needed a last minute trade in, and was able to come in same day to do everything. Start to finish only took a short amount of time, and everyone made me feel welcome. The used car I purchased was clean an More

by annahazel
Recommend Dealer
Yes
Employees Worked With
Mark Green and Mason
Jun 19, 2023 -

Northside Lexus responded

We're so glad we could accommodate your last-minute trade-in. It's great to hear that our team made you feel welcome and that the process was quick and efficient. Enjoy your new ride, and thank you for choosing Northside Lexus!

June 17, 2023

Awesome person, he’s the reason I keep coming back to north side Lexus Great personality More

by ALIASSI1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Northside Lexus responded

Thank you for choosing Northside Lexus as your go-to dealership. We are here to help with all of your future automotive needs.

June 17, 2023

sell person super helpful super friendly, make me fell like family,i will definitely come back. More

by boyanlu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Northside Lexus responded

Thank you for the positive feedback about your recent visit to Northside Lexus! It means a lot to us!

June 16, 2023

Erica was so wonderful! She answered all of my questions. She was knowledgeable and helpful throughout the entire process. I highly recommend her! More

by vf8957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Northside Lexus responded

We're so glad to hear that Erica provided you with excellent service, and we appreciate your recommendation! Thank you for choosing Northside Lexus. Have a great day!

June 15, 2023

Everyone at the dealership was extremely nice and accommodating. Rex was very knowledgeable and took excellent care of us. He was able to explain the features of the vehicle and was able to walk us More

by afiolek1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Northside Lexus responded

Thank you so much for the kind words and five stars! We're delighted to hear that Rex provided excellent service and made sure you felt well taken care of. We appreciate your recommendation and hope you enjoy your new vehicle. Drive safely, and we look forward to serving you again in the future at Northside Lexus!

June 15, 2023

My experience at Northside Lexus was pleasant. I worked with Anh Vu who was helpful and very easy to work with. I was introduced to this dealership by Alex Delgado, otherwise, I'm not sure I wou More

by happyMINIowner
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anh Vu
Jun 16, 2023 -

Northside Lexus responded

We're so glad to hear that you had a pleasant experience at Northside Lexus! Anh and Alex are both valued members of our team, and we'll be sure to pass along your kind words. Thank you for stopping by!

June 14, 2023

Great. Very professional and classy. No thanks. Too busy No thanks. Don't be pushy. That is annoying More

by sandikerth
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Needham Shotwell
Jun 14, 2023 -

Northside Lexus responded

Thank you for sharing your honest feedback with the team. We appreciate your review and would be happy to speak with you further at any point. Please don't hesitate to reach out if we can be of assistance.

June 14, 2023

Hard time to cancel the extra warranty that I already purchased. He tried to extend my payment from 75 months to 84 months terms and increased interest rates from 5.84% to 5.87%. More

by isophat5
Recommend Dealer
No
Jun 16, 2023 -

Northside Lexus responded

Thank you for taking the time to share your experience. We're sorry to hear that canceling your extended warranty was difficult. This is not the kind of experience we want our customers to have and we apologize if there was any miscommunication regarding payment terms or interest rates. Please feel free to give me a call so we can assist you with this issue as soon as possible. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

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