Northside Lexus

This is the best experience I have had during the car buying process. Thank you. buying process. Thank you. More

Incredibly easy to work with, very professional, great experience. We loved the entire buying process from start to finish. Joe Breaux was an amazing salesperson to work with, and we look forward to more experience. We loved the entire buying process from start to finish. Joe Breaux was an amazing salesperson to work with, and we look forward to more vehicles purchased and as many referrals as we can send their way. More

Rex Bomar did an excellent job in helping us with our recent purchase, a 2024 RX350h. We ended up ordering a vehicle from the factory in order to get the options we wanted. Rex was diligent in keeping recent purchase, a 2024 RX350h. We ended up ordering a vehicle from the factory in order to get the options we wanted. Rex was diligent in keeping us aware of the status of the vehicle and contacted us when he knew about when the vehicle would arrive at the dealership. This is the third vehicle we have purchased from Northside Lexus. Never had anything but good experience with this dealership, from sales to financing to service. More

The dealership was clean and well-organized. The entire team demonstrated exceptional customer service. The process was smooth, and I felt supported at every step. The entire team demonstrated exceptional customer service. The process was smooth, and I felt supported at every step. More

Steve is highly recommend. Great to work with and went above and beyond to secure the car and to ensure top quality. Steve was a pleasure working with and I would highly recomm Great to work with and went above and beyond to secure the car and to ensure top quality. Steve was a pleasure working with and I would highly recommend him. More

Gerson was a pleasure to interact with. He was knowledgeable and diligent in ensuring our questions were answered. He was knowledgeable and diligent in ensuring our questions were answered. More

Michael and Erica were excellent! The service is exactly what we were looking for. We look forward to the Lexus experience. The service is exactly what we were looking for. We look forward to the Lexus experience. More

Jesse Busboom ignored all of my emails and texts asking him to send me a copy of Invoice Sticker (removed by dealer! not myself) with a similar group and price invoice, He never did. Too bad. him to send me a copy of Invoice Sticker (removed by dealer! not myself) with a similar group and price invoice, He never did. Too bad. More

Jared States was incredibly efficient, professional, and a wonderful communicator. He and I had many communications leading up to the sale, and he was always quick to respond to all of my questions and conc a wonderful communicator. He and I had many communications leading up to the sale, and he was always quick to respond to all of my questions and concerns. He took the time to send me loads of pictures and videos of the vehicle before I put my deposit down, and he even checked the car out personally, looking for things such as the air ride and cool box working. He made the entire process pleasant, transparent, and straightforward. This was by far the simplest, most hassle-free car buying experience I've had at a dealership. Having selected the car before we came, we were out the door in easily less than an hour. Both Jared and his manager Cristian went out of their way to provide exceptional service beyond the sale, handing a small issue in a friendly, professional manner. I would not hesitate to send a family member or friend to Jared to purchase their next vehicle with full confidence that they'll be treated well and taken care of. More

In 2015 we purchased our ES350 from Northside and had a very good experience and service. Relationships with returning customers does not appear to be a corporate goal/objective with Northside. Would not very good experience and service. Relationships with returning customers does not appear to be a corporate goal/objective with Northside. Would not match a written offer on our 2015 ES350 sight unseen. Northside inspected the car with very low mileage, relatively new Michelin tires and a recent total brake job. Northside found no issues or problems with the car, but still refused to match the offer. Within 2 days, Northside posted our used car on their website with a 53% markup and it appeared to have sold in less than 2 weeks. We paid full MSRP, took possession and are happy with our 2024 RX350. Our bad judgement was wanting to buy the car within a week before our vacation and not waiting until we returned and shopped around with other dealerships. My whole business career was based on relationships which I valued very highly and matching a written offer would have been good. More