Northside Lexus

John was very easy to work with. Very mild mannered and respectful of my time. On my original visit to just look I was very hesitant about giving my name and number. I asked John not Very mild mannered and respectful of my time. On my original visit to just look I was very hesitant about giving my name and number. I asked John not to blow up my phone only call when the car I wanted arrived, let me make my own decision in my own time. I was surprised he did not call. Everyone at this dealership was kind and patient. Finance was easy and fast. I have never made it through finance this fast and easy. Tech specialist was very patient answering all my questions and repeating info he had just discussed. The atmosphere at the dealership was outstanding very comfortable. I cannot find anything negative to say about salesman, finance, tech specialist or dealership. More

I brought in my 2022 Lexus RX 350 F Sport for the 10k maintenance. Arrived a hour early for my appointment time at 8:30 am but Christopher sanchez took it in right away. Traffic was light coming from Bea maintenance. Arrived a hour early for my appointment time at 8:30 am but Christopher sanchez took it in right away. Traffic was light coming from Beaumont that day. It only took them less than a hour to do the job and was done before my scheduled appointment. While waiting, I walked the sales lot and sales floor. I saw a new 2023 GX460 on the lot that my wife would like. Atomic Silver, just like the 350 with red seats. I took pictures and a short video for her to see, and went home. Showed them to my wife and 2 hours later, I called Nick Makrakis, who sold us the RX 350, and asked him to have the GX 460 ready for us to look at. We got there from Beaumont 1.5 hours later and to make a long story shorter, we took the GX 460 home. The only thing I didn't like was how the Sales Manager low-balled me on the trade in. I know that's part of his job and I should have taken my time with that part of the transaction, but still... That's why I'm giving 4 stars instead of 5. More

Wonderful service from every department I came in contact with. Car explanation of electronics was very helpful. with. Car explanation of electronics was very helpful. More

Courteous and not pushy. Timely assistance. Great sales person. Eager to accommodate the customer. Satisfied. Timely assistance. Great sales person. Eager to accommodate the customer. Satisfied. More

Perfect salesman and team. Purchased my ninth Lexus….. I expect to purchase more over the years Purchased my ninth Lexus….. I expect to purchase more over the years More

E v e r y t h i n g v e r y g o o d More

Everybody at the dealership was very helpful and pleasant to work with! Will buy again! to work with! Will buy again! More

Sales experience was good. Car explanation was very good with Herb. One thing I question about dealership is about window tinting. Got the following sentence in email from Car explanation was very good with Herb. One thing I question about dealership is about window tinting. Got the following sentence in email from Joshua just prior to us getting car: "Also, are you wanting your windows tinted? $495 installed." I rejected offer. The window tint is just fine. Was the dealership trying to hustle another $495 out of me? More

Mr Postma was knowledgeable about what I wanted. the final paperwork was easily done. I felt very secure dealing with this dealership. the final paperwork was easily done. I felt very secure dealing with this dealership. More

Needham very knowledgeable. Hope when we return in3 days, there will be training available and one major issue will be corrected. Hope when we return in3 days, there will be training available and one major issue will be corrected. More