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Northside Lexus

Spring , TX

4.9
6,900 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,900 reviews

October 14, 2023

Austin was super helpful and understanding when I went to browse vehicles. He later helped me choose a beautiful NX 250 that worked with what I had going on. Super professional and made himself available to More

by kevinbanuelas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Marshall
Oct 16, 2023 -

Northside Lexus responded

Kevin, we're glad to know Austin was able to assist you in finding the perfect Lexus NX 250 at Northside Lexus. It's especially great that he's been there for any questions or concerns you've had since your purchase, too! Thanks for sharing this positive experience with us.

October 14, 2023

Jason was great, walked through options and got me in the best car. Great purchasing experience. More

by KUVSHINIM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Northside Lexus responded

Congrats on your new ride! We are so glad that Jason was a pleasure to work with here at Northside Lexus! Thanks for the five-star review of Northside Lexus, and enjoy your car!

October 13, 2023

Herb was very responsive and very attentive. We had a very good experience. Thank you More

by mikemac2112
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Northside Lexus responded

We are glad to hear that Herb took excellent care of you. Thank you for choosing Northside Lexus, Mike!

October 13, 2023

Northside Lexus is a wonderful dealership to work with. Doug was wonderful to work with. He spent the time going over things and didn’t just try to sell us. He really cared about what we were looking for a More

by freyagirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Northside Lexus responded

We're so glad to know that Doug and our team at Northside Lexus were able to help you find the perfect car! We always aim for a caring, no-pressure approach. Thanks for sharing your experience with us!

October 13, 2023

Jason is one of the nicest guys I’ve ever met. Very congenial. I bought my last Lexus in Florida, and was not given even a fraction of the information on how to operate the vehicle as Jason gave m More

by LASULLY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Northside Lexus responded

We're delighted to know that Jason provided you with such a comprehensive and friendly service at Northside Lexus. We appreciate your kind words and will pass them along! Enjoy your new vehicle!

October 13, 2023

Northside Lexus provides a wonderful customer experience and Bobby Bosley makes the purchase or lease of a vehicle a pleasure. You would do yourself a favor to ask for him! More

by redshirt28
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Northside Lexus responded

We're delighted to know that Bobby and our team at Northside Lexus made your experience a pleasure. Thanks for recommending us — we appreciate it!

October 12, 2023

Good overall experience, I would recommend the dealership to a friend. The staff was professional. More

by SCOTT.GILCHRIST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Northside Lexus responded

We appreciate your recommendation, Scott! Thank you for choosing Northside Lexus.

October 12, 2023

I feel that my sales person Larry was great. He was not too pushy. He let me make my own decision without pressuring me. The finance person Darell on the other hand was a little bit curt an More

by rntal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Northside Lexus responded

Rntallie, we're glad to know Larry provided a great experience at Northside Lexus. We apologize if Darell's approach didn't meet your expectations and appreciate you bringing this to our attention. Your feedback helps us improve!

October 12, 2023

I submitted a request online and Austin Marshall replied with a quote. I accepted and authorized a deposit for my RX 350. Came in to pick up the vehicle on a Saturday, but Austin was off that day, so John More

by stephen.lam9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Marshall
Oct 12, 2023 -

Northside Lexus responded

Stephen, we're glad to know Austin and John provided you with an efficient and hassle-free experience at Northside Lexus. We appreciate your feedback! Enjoy your new RX 350!

October 12, 2023

Needham was the outstanding! My entire new car purchasing experience was above stellar service. Working with Caleb with finalizing the paperwork and Thiam with the bew car techno More

by MOJOHNSON289
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiam
Oct 12, 2023 -

Northside Lexus responded

We're over the moon to know that your car buying experience at Northside Lexus was top-notch! It's great to learn that Needham, Caleb and Thiam made sure all your questions were answered and you felt comfortable throughout the process. We appreciate your kind words about our team's dedication towards providing personalized service. Thank you for choosing us - we look forward to serving any future needs!

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