Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northside Lexus
Spring , TX
6,793 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,793 reviews
December 04, 2024
Bought a used Lexus from my neighbor, she had high praise for Northside Lexus. First time owning this brand. Took it in for the 20,000 mile check and the service from initial call to picking it up was superb for Northside Lexus. First time owning this brand. Took it in for the 20,000 mile check and the service from initial call to picking it up was superb. Outstanding customer support (my rep was “TJ”) and their facilities on site are awesome too. Believe all those 5 stars… A very happy Lexus owner (new convert…;) More
by Mike Davis
Employees Worked With
December 04, 2024
They provided great customer service and were very attentive to our needs and wants. In addition, they were very respectful. attentive to our needs and wants. In addition, they were very respectful. More
by fmcmart4
Verified CustomerEmployees Worked With
December 03, 2024
We have been a customer since 2009 and have never been disappointed in the 8+ cars we’ve purchased over the years. We’ve even been working with the same salesman since 2009! disappointed in the 8+ cars we’ve purchased over the years. We’ve even been working with the same salesman since 2009! More
by KAY.NELSON58
December 02, 2024
We have been coming to Northwest Lexus for many years. We feel welcomed and well served. We feel welcomed and well served. More
by JOHNP20
Employees Worked With
December 01, 2024
Outstanding services. Chris went out of his way to ensure I felt comfortable. I love my new Lexus. Chris went out of his way to ensure I felt comfortable. I love my new Lexus. More
by Julia
Employees Worked With
December 01, 2024
Quick and easy process. Explained all payment options and answered all questions. I would recommend. Explained all payment options and answered all questions. I would recommend. More
by rhondacarr2002
December 01, 2024
Welcoming and considerate as usual. Each step was efficient and questions were answered respectfully and thoroughly. It's always a pleasure to deal with Northside Lexus! Each step was efficient and questions were answered respectfully and thoroughly. It's always a pleasure to deal with Northside Lexus! More
by MARLEJETS
November 30, 2024
Northside Lexus was very professional and helpful in getting the car I wanted.Their service department is awesome too. getting the car I wanted.Their service department is awesome too. More
by PAMRPARKER
November 30, 2024
The entire process was smooth and hassle free. I never felt pressured or rushed, and the staff's attention to detail ensured that every aspect of my purchase was taken care of efficiently. I never felt pressured or rushed, and the staff's attention to detail ensured that every aspect of my purchase was taken care of efficiently. More
by NANCYOQTHOMAS
November 30, 2024
Omg from the time I entered the grounds I felt I was the only one that mattered. Simply amazing only one that mattered. Simply amazing More
by ANNIE.JACKSON1002
