Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northside Lexus
Spring , TX
6,644 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,644 reviews
September 12, 2024
All associates I dealt with during the purchase process were great. This is my third car purchased from Northside. were great. This is my third car purchased from Northside. More
by GWEISSINGER0
Verified CustomerEmployees Worked With
September 06, 2024
Amazing dealership. Everyone was so helpful and professional but also friendly. Their customer service is above and beyond. They make purchasing a car a positive expe Everyone was so helpful and professional but also friendly. Their customer service is above and beyond. They make purchasing a car a positive experience. More
by pjaenecke
September 05, 2024
Excellent communication and prompt responses. Reliable service that delivers on promises. Very satisfied with the overall experience. Reliable service that delivers on promises. Very satisfied with the overall experience. More
by Sergei
Employees Worked With
September 05, 2024
My friend Nita Bailey introduced me to Larry and he was very helpful in finding me the car I was wanting! Very patient and thoughtful in extremely hot weather!! very helpful in finding me the car I was wanting! Very patient and thoughtful in extremely hot weather!! More
by rgrharp
September 04, 2024
Very helpful salesman and great customer service took time to explain the car electronics features time to explain the car electronics features More
by DANYALCARESE502
September 04, 2024
The overall feeling of the environment was friendly and efficient. Jared was personable, accommodating, and knowledgeable. It was a pleasant experience to work with him. efficient. Jared was personable, accommodating, and knowledgeable. It was a pleasant experience to work with him. More
by KSTEP814
September 03, 2024
The awesome folks at Northside made buying a car (which for me is a rare and stressful event) stress-free. They were so patient and helpful. for me is a rare and stressful event) stress-free. They were so patient and helpful. More
by Jonathan M.
September 02, 2024
Love working with Lisa on my new GX550 she is not a pushy sells person. sells person. More
by CRODJR2003
Employees Worked With
September 01, 2024
Professional, courteous, knowledgeable, patient, very clean location, super friendly, & very well stocked. Best tutorial service. clean location, super friendly, & very well stocked. Best tutorial service. More
by DWRET11
September 01, 2024
I returned to Northside Lexus with some anxiety due to changes in my personal situation--Joe was unbelievably understanding and kind (in addition the other employees went out of their way to extend kind w changes in my personal situation--Joe was unbelievably understanding and kind (in addition the other employees went out of their way to extend kind words regarding my loss). Joe and management offered me what I considered a very fair deal and followed up with an excellent tutorial on all the overwhelming bells and whistles on my new Lexus. --although I will be returning for a review. Everyone was patient and professional but most important they truly cared --it's that personal touch that makes this dealership special. I guess the best compliment was my daughter saying when buying another car, she would definitely shop here first. I thank all of you and especially Joe for making this experience very comfortable much more pleasant than I had anticipated. More
by pjdes
Employees Worked With
