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Northside Lexus

Spring , TX

4.9
6,580 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,582 reviews

November 08, 2023

Neat , clean , friendly professional setting friendly staff. Even the work bays/garage area was extremely clean More

by Brokerdude
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Northside Lexus responded

We're glad to know you appreciated our clean and professional environment at Northside Lexus. Our team works hard to maintain a welcoming space for all of our guests. Thanks for the positive feedback!

November 01, 2023

Still waiting on a reply from Ava on a Sync music question on Lexus 2014 rx350 More

by DEBANDCURT
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Nov 03, 2023 -

Northside Lexus responded

I apologize for any issues you encountered getting in touch with my team. I would be happy to speak with you to answer any questions you may have regarding your vehicle. Please contact me directly. Thank you, Melissa O’Connell - Technology and Outreach Director - 281-569-3394

Nov 03, 2023 -

DEBANDCURT responded

Ava did respond and I am very pleased with her response. Please change my rating of her from 3 to 4.5 ⭐️⭐️⭐️⭐️

Nov 08, 2023 -

Northside Lexus responded

Thank you for letting us know that Ava reached out and was helpful in resolving your concerns. If there are any outstanding issues we can help with, please let us know. Take care.

October 31, 2023

Javier was wonderful to work with. I knew exactly what I wanted and he made it easy to get it. More

by LBAECKEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Northside Lexus responded

We are glad to hear that Javier helped you secure the vehicle you wanted! Thank you for choosing Northside Lexus.

October 29, 2023

Every aspect of the process went smooth and straight forward with total professionalism. I will recommend Northside Lexus to anyone looking to purchase a car. More

by greg@babsusa.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Northside Lexus responded

We're delighted to know that you found our process smooth and professional at Northside Lexus. Your recommendation means a lot to us—thank you! Safe travels in your new car.

October 29, 2023

They were very attentive to our expectations. We were able to efficiently get in and out of the dealership, while driving our car off the lot in the same day. Very detailed overview of the featur More

by stef3789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Northside Lexus responded

We're glad to know that you found our service efficient and informative at Northside Lexus. It's great to see your appreciation for the detailed overview of features, technology, and benefits of owning a Lexus. Enjoy your new ride!

October 29, 2023

Randy was great. He had helped our son with a car and so our son recommended him to us. Found the perfect car and we are very happy. Thanks again. The Frasers More

by hfraserjr
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Northside Lexus responded

Thanks for the review. We're delighted to know Randy was able to assist you in finding your perfect car at Northside Lexus. Enjoy your new ride!

October 28, 2023

The great job performed by Needam Shotwell was of the highest PROFESSIONAL quality. Needam presented us with informational superiority and knowledge of the vehicle we wanted to purchase. He also provided More

by COLEMANRADER
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Northside Lexus responded

Coleman, we're delighted to know that Needam provided you with top-notch service and valuable information about your vehicle at Northside Lexus. Thanks for sharing this feedback!

October 28, 2023

Northside Lexus was very clean accommodating when we walked in very quick to get a sales person to us to help us look at different cars overall is a great experience they weren’t pushy and they were ver More

by rodlaurahammer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Northside Lexus responded

We're delighted to know you had a great car-buying experience at Northside Lexus! Our team always aims for transparency and efficiency in serving our customers. Thanks for the positive feedback, we appreciate it!

October 28, 2023

Everyone at the dealership was extremely professional and courteous, not to mention knowledgeable. There was also a very wide selection of vehicles on the lot. I drove from Louisiana to purchase an GK460 an More

by Broussard82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Northside Lexus responded

We're so glad to know that our team at Northside Lexus could provide you with a professional and efficient car-buying experience. It's great to see your journey from Louisiana was worth it! We appreciate the support and look forward to assisting you again in the future. Safe travels back home in your new GK460!

October 26, 2023

Great job Lisa and Mason! Excellent. Fastest and most efficient financial department checkout ever. Super More

by AWEBELER
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Northside Lexus responded

We're glad to know that Lisa and Mason provided you with an efficient experience at Northside Lexus! We appreciate your positive feedback. Enjoy the ride!

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