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Northside Lexus

Spring , TX

4.9
6,579 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,579 reviews

November 18, 2023

This is my second experience at buying a car at Northside Lexus. This is the best dealership I have ever dealt with. Buying a car from Lisa, and also my service advisor, Daniel. More

by debbiemcgee01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Noev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Northside Lexus responded

We're so pleased to know you had another great experience with us at Northside Lexus, Debbie! It's wonderful that Lisa and Daniel could assist in making your car buying process smooth. Thanks for choosing us again, we appreciate it!

November 16, 2023

Very helpful and knowledgeable staff. Beautiful, modern and elegant surroundings and waiting area. Great experience overall. More

by 10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Northside Lexus responded

We're delighted to know you had a great experience at Northside Lexus and found our staff helpful. Thanks for appreciating the ambiance of our waiting area as well! Safe travels ahead!

November 16, 2023

It's always a pleasure to visit Northside Lexus. The stair is excellent, knowledgeable, and friendly. They worked with us to get exactly what we wanted. The tech department spend a considerable a More

by eaglehb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Mills in the Tech Dept.
Nov 16, 2023 -

Northside Lexus responded

We're delighted to know you've had consistently great experiences with us at Northside Lexus! We appreciate your loyalty and we'll continue doing our best to provide excellent service. And yes, we miss the cookies too - hopefully they can make a comeback soon!

November 15, 2023

Buying my Lexus was very simple with the help of Rex and Lisa. They were very professional and informative. I would certainly recommend them and Northside Lexus. More

by BENTLEY1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Northside Lexus responded

We're delighted to know that Rex and Lisa made your experience at Northside Lexus a positive one. We appreciate the recommendation! Enjoy your new Lexus!

November 15, 2023

Excellent customer service from sales representative and the sales manager made the deal fair and quick. Both were great!?? More

by mariocisneros.mba
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Makrakis
Nov 15, 2023 -

Northside Lexus responded

We're delighted to know that you had an excellent experience with our sales team at Northside Lexus. We always aim for a fair and quick deal! Thanks for the review, we appreciate it!

November 15, 2023

It was an easy great experience! I already had the Explorer picked out from auto trader. I would that they were the best at selling the Explorer. More

by otiskk68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Northside Lexus responded

We're glad to know your experience at Northside Lexus was smooth and enjoyable! It's great that you found the perfect Ford Explorer with us. Thanks for choosing our dealership, we appreciate it!

November 15, 2023

Rex and Lisa were Professional, knowledgeable, and accommodating. The Northside team is Customer focused with a large inventory. More

by JPOWELL21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Northside Lexus responded

It's great to know that Rex and Lisa provided you with such a positive experience at Northside Lexus. We pride ourselves on our customer focus and extensive inventory. Thanks for the review!

November 14, 2023

It was an awful experience. Especially with Erica as my sales person. I will not recommend More

by sblackwo2003
Recommend Dealer
No
Employees Worked With
Erica Pollino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Northside Lexus responded

I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here so we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

November 14, 2023

The dealership is very nice, felt comfortable from the second I walked in the door. Was never left wondering around or figuring out what I need to do next, staff and Lisa guided me through every step. The More

by camillecox
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Northside Lexus responded

Camille, we're so glad to know you had a comfortable and efficient car buying experience with Lisa at Northside Lexus. We appreciate your kind words and look forward to serving you again in the future!

November 13, 2023

Northside Alexis was and is a joy to shop at all of the salesman are always very kind very well mannered and it is always so organized and clean. We love shopping for our vehicles there. More

by VANESSA.MORTEO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Northside Lexus responded

Vanessa, we're delighted to know you had a great experience at Northside Lexus! We strive for cleanliness and organization while providing top-notch service. Thanks for choosing us for your vehicle needs!

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