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Northside Lexus

Spring , TX

4.9
6,579 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,579 reviews

December 03, 2023

Nathan and the crew at Northside Lexus worked with us and as the customer for us! Courteous, Helpful & Knowledgeable personnel ! Thank you More

by LYNNEKEENER
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis
Dec 04, 2023 -

Northside Lexus responded

Lynne, it's great to know that Nathan and our team at Northside Lexus were able to provide you with a positive experience. Thanks for your kind words!

December 02, 2023

Hector is one of the best sales person i ever met and one of the reasons why we own 4 Lexus vehicles. Thank you for all your help! More

by mgarrido
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Northside Lexus responded

Thanks for the kind words! We're glad to know Hector has been a big part of your Northside Lexus experience. Enjoy those four Lexus vehicles!

December 02, 2023

Northside Lexus service department is a wonderful place to have your car serviced. Their staff are professional and curious. More

by gfilipe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Northside Lexus responded

We're delighted to know you had a positive experience with our service department at Northside Lexus. Thanks for acknowledging the professionalism and courtesy of our staff!

December 02, 2023

This is a First class dealership with first class team members that go the extra mile for you More

by Whiz
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Northside Lexus responded

Your praise makes our day! Thank you for trusting Northside Lexus with your business.

December 02, 2023

I have been shopping around for black Lexus. Spoke with ms VÅ© Anh. She was great and helped us to purchase the car More

by DAVELY_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Northside Lexus responded

We're glad to know that VÅ© Anh was able to assist you in finding the perfect vehicle at Northside Lexus. Enjoy your new ride, and we hope to see you again down the road!

December 01, 2023

Don was his usual Professional self! ! Very helpful and took time to explain the many new features of the 2024 vehicle.Darrell was likewise was very professional as we walked through purc More

by LARRYSHRYOCK
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Northside Lexus responded

Larry, congratulations on your new vehicle! It's great to know that Don and Darrell were able to assist you professionally at Northside Lexus. We hope you're enjoying all the new features!

December 01, 2023

Cordial and efficient I came, I saw, I did a deal. All was good No More

by TERRY.KEANE
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Keough
Dec 01, 2023 -

Northside Lexus responded

We are honored to receive your support, Terry. Thank you! - Northside Lexus Team

December 01, 2023

So, took my car in for 10,000 service and it was terrible it took 4 hours. My rear kick sensor only works 15 % of the time; they told me it showed normal. My miles to empty says zero when I have 3 gallo More

by wcroswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Northside Lexus responded

I'm sorry to hear about your recent service experience and the extended wait time you encountered. It's important that our customers feel confident in the work we do and it sounds like there were some communication and service mishaps. I'd appreciate the opportunity to discuss this further with you and assist you in the best way that we can. Would you please reach out at your earliest convenience so we can address these issues directly? Thank you, Rob Ochoa - Fixed Operations Director - 281-569-3481

December 01, 2023

Mark green was very helpful and professional. He took his time and was very patient. More

by amir_shalabi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Northside Lexus responded

We are glad to hear that Mark provided excellent service! Thank you for choosing Northside Lexus.

November 30, 2023

This is the second time we are submitting a review--we don't mind! Our sales consultant Nick Makrakis was Excellent!!!!!!!!!!!!!!! His patience and professionalism made our leasing experience wonderful! a More

by blakedm2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Northside Lexus responded

We're over the moon to know that you had a wonderful leasing experience with Nick and Clayton at Northside Lexus! It's great to see our team's professionalism and patience made such an impact. We appreciate your continued support, enjoy your new lease!

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