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Northside Lexus

Spring , TX

4.9
6,579 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,579 reviews

December 08, 2023

I sent a question to Melissa and she was able to not only answer it but give me an alternative around the Siri issue. That lady is invaluable! More

by vmurdoch
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
Dec 08, 2023 -

Northside Lexus responded

Thanks for the shout-out! We're glad to know Melissa was able to assist you with your query at Northside Lexus. She's indeed a valuable part of our team!

December 07, 2023

Was a pleasure working with the dealership and look forward to their service department and staff in the future. More

by DEVNOOE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Northside Lexus responded

We're delighted to know you had a pleasant buying experience with us at Northside Lexus! We look forward to providing excellent service in the future. Thanks for your review!

December 07, 2023

Absolutely the best car buying experience I have ever had! David Trice and Joshua Keough were wonderful to work with...I will without a doubt be a repeat customer! More

by kconner1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Northside Lexus responded

We're delighted to know that you had the best car-buying experience with us at Northside Lexus! Your positive feedback about David and Joshua is greatly appreciated. We look forward to serving you again in the future when the time comes!

December 07, 2023

A first time Lexus customer and I didn’t go away disappointed. John was extremely professional and knowledgeable! At no time did I feel the usual “sales pressure” and “talk down” that many sale More

by simmons_online
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Northside Lexus responded

We're so glad to know that you had a positive experience with John and our team at Northside Lexus. It's wonderful to learn that we could make your first time as a Lexus customer memorable! Thanks for the review, and enjoy your new ride!

December 06, 2023

Quality First class dealership with quality trained people. Quality, Service, professional, personal, product, staffing and availability More

by FDW
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Keough
Dec 06, 2023 -

Northside Lexus responded

We appreciate your kind words about our dealership and staff at Northside Lexus! It's great to know that you had a first-class experience with us. Thanks for the review, we're here if you need anything in the future!

December 06, 2023

I recently had the pleasure of working with Steve, a salesman at this unparalleled dealership. From the moment we stepped in, Steve's respectful and genuine approach set the tone for an exceptional expe More

by tsiarski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Northside Lexus responded

We're delighted to know that Steve and our team at Northside Lexus were able to provide you with an exceptional car-buying experience. It's great hearing your feedback about the welcoming atmosphere of our dealership! Thanks for recommending us, we appreciate it a lot!

December 04, 2023

10/10 customer service! John Makrakis was awesome and so helpful! Treated me and my husband with respect and made my purchase hassle free! Couldn’t be happier with my new L More

by klamery18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Northside Lexus responded

We're so pleased to know that you had an awesome experience with John and our team at Northside Lexus! It's great to see your purchase was hassle-free. Enjoy the new ride in your Lexus!

December 04, 2023

Since this new location was established 2017;I said to myself I will buy a vehicle from this place someday. December 2023, I will remember as one of the joyous day. Austin Marshall made the process as sea More

by Giovanni L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Marshall, Melissa O'connell
Dec 04, 2023 -

Northside Lexus responded

Giovanni, we're glad to know that Austin and our team at Northside Lexus were able to make your dream of buying a vehicle from us come true! We appreciate the feedback and will continue working on improving customer experience. Thanks for choosing us!

December 04, 2023

Always great. Everyone very friendly and ready to help. Location convenient for us and the use of the loaner when necessary More

by chuck.mga
Recommend Dealer
Yes
Employees Worked With
John Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Breaux
Dec 04, 2023 -

Northside Lexus responded

Chuck, we're glad to know that you've consistently had great experiences with us at Northside Lexus! Our team is always here and ready to help. We thank you for the positive feedback and look forward to seeing you again in the future!

December 04, 2023

Excellent My experience with purchasing a new 2024 Lexus RX 350 at Northside Lexus with the help of Sales Consultant Needham Shotwell was excellent. More

by John@JBerra.com
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Needham Shotwell
Dec 05, 2023 -

Northside Lexus responded

John, we're delighted to know your experience purchasing the new 2024 Lexus RX 350 at Northside Lexus was excellent! We'll be sure to pass on your kind words to Needham and our team. Thank you for sharing this with us!

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