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Northside Lexus
Spring , TX
6,579 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,579 reviews
December 12, 2023
As always Randy was professional a knowledgeable making my purchasing experience a very pleasant one! my purchasing experience a very pleasant one! More
by creekcrestgirl1
Verified Customer
December 12, 2023
Very good customer service. Good explanations of all my options. Turnover of vehicle went smoothly. Good explanations of all my options. Turnover of vehicle went smoothly. More
by KATHY.VICORY
December 11, 2023
very goog serve, he answered all of our question. . I look forward to their service department. . I look forward to their service department. More
by xiangfang
Employees Worked With
December 11, 2023
Don Holifield was so patient and great to deal with me. I would definitely recommend him to anyone wanting a Lexus. Linda Wall I would definitely recommend him to anyone wanting a Lexus. Linda Wall More
by jimandlindawall
Employees Worked With
December 11, 2023
Excellent all around service…. From walk-in through signing the deal. Im a repeat Lexus Owner. Will always be! From walk-in through signing the deal. Im a repeat Lexus Owner. Will always be! More
by llk.blackicedesign92
Employees Worked With
December 10, 2023
While Mr Shotwell made purchasing a Lexus a positive experience, we can’t say the same for Ms Nguyen. Even though Ms Nguyen was aware we were waiting for her, she never acknowledged us or come by to giv experience, we can’t say the same for Ms Nguyen. Even though Ms Nguyen was aware we were waiting for her, she never acknowledged us or come by to give us a timeline until the end on the transaction. More
by RVRTROD
December 10, 2023
The finance guy was lying - said you don't share our marketing info - yet the form we signed says you clearly share with your partners. marketing info - yet the form we signed says you clearly share with your partners. More
by TERRY61
December 10, 2023
Erica made the whole experience pain free with excellent communication and service orientation. She answered all of our questions and went over the features of our new Lexus before we left. As someone who d communication and service orientation. She answered all of our questions and went over the features of our new Lexus before we left. As someone who doesn’t like the car buying process, I left happy and confident with my new car. More
by Tschulze449
Employees Worked With
December 10, 2023
We have leased 3 cars with Bobby Bosley , he is great working with him and his expertise. working with him and his expertise. More
by KARENROLLINS2017
Employees Worked With
December 09, 2023
Went to this dealer twice to look at SUVs. Could not get helped. The last time the lady in the front called four sales people and all of them were least bit interested in helping. Drove over a Could not get helped. The last time the lady in the front called four sales people and all of them were least bit interested in helping. Drove over a hour one way to just turn around and go home. Will not be buying anything with Lexus name on it. Probably shows how the service department is also. More
by cody
Employees Worked With
Front desk
