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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,579 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,579 reviews

December 13, 2023

This was the fastest purchase of a vehicle I have ever done. Rex was very detailed in showing us the details of the car and gadgets. More

by MRICHARDSONRN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Northside Lexus responded

We're delighted to know Rex was able to make your car-buying experience at Northside Lexus efficient and informative. Thanks for the review, and drive safe!

December 13, 2023

Our third time buying a vehicle with Mike Driskill. Always a smooth and enjoyable experience. More

by RWILLI3073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Northside Lexus responded

Thanks for taking the time to share your positive buying experience with Mike and our Northside Lexus team! We're so glad to have earned your continued business and trust. Enjoy your new ride!

December 13, 2023

By far the best car purchase experience I’ve ever had! Helpful (vs pushy) and no cheesy gimmicks or pressure around negotiations. Amazing service, good prices, and felt like “white glove treatment”. I am More

by cathymolitoriss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Northside Lexus responded

We're so glad to know that your car buying experience at Northside Lexus was top-notch! Our team always aims to deliver high-quality service. Safe travels!

December 12, 2023

We just bought a Lexus RX 350 premium plus in Northside. The dealer is Ms. ANN Vu, she works very conscientiously, enthusiastically, happily, my husband and I feel comfortable working with her. Thank you Ms More

by MyTuyenThiDo , TrungTran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Northside Lexus responded

We're so glad to know that you had a comfortable and enjoyable experience with our team at Northside Lexus. We'll be sure to pass your kind words along to Ann Vu! Enjoy the ride in your new Lexus RX 350 Premium Plus.

December 12, 2023

The People are good in general, but the customer gets pushed, even harried to purchase. More

by johnashielfie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Northside Lexus responded

Thank you for this high-star rating. We appreciate your feedback and will keep it in mind as we move forward. If there is anything else you'd like to share, please don't hesitate to get in touch. Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

December 12, 2023

Exactly the deal discussed and no hidden fees or surprises. 2 hours from start to finish More

by danielabrewster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Northside Lexus responded

Daniel, we are thrilled that you are satisfied with your purchase! Thank you for choosing Northside Lexus and enjoy the ride!

December 12, 2023

Jared was very courteous and informative making our first Lexus purchase a positive experience. We were happy with how easy the process was from the test drive to finance. Not your typical car buying exp More

by jmelendez1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Northside Lexus responded

Thanks for the review! We're glad to know that Jared and our team at Northside Lexus were able to make your first Lexus purchase a positive one. Enjoy your new ride!

December 12, 2023

No one took the time talk to us. After being there for 40 minutes. Thanks to Steve More

by hsmith1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Northside Lexus responded

I am very sorry for any lack of attentive customer service from our team. This is certainly not the impression we hope to leave, and I would like a chance to further assist you and regain your trust. If you are open to speaking with me, please reach out directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

December 12, 2023

Austin Marshall was excellent all around, from communication, being patient and to tech set up! Good job More

by Rahmans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Northside Lexus responded

Rahmans, it's great to know that Austin provided excellent service during your visit at Northside Lexus. We appreciate the positive feedback!

December 12, 2023

It was so easy buying this RX350. I wanted a specific color, and package which just happened to be allocated to Northside Lexus for November production. I placed a hold on it, and Dou More

by cindycaldwell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Northside Lexus responded

Cindy, we're delighted to know that your Lexus RX 350 purchase went smoothly at Northside Lexus. It's great to learn Doug kept you updated throughout the process! Enjoy your new ride!

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