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Northside Lexus

Spring , TX

4.9
6,642 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,643 reviews

October 01, 2024

It was a pleasure dealing with Erica Pollino. She behaved like a true Professional, answered our questions and helped us pick up the car that we wanted. More

by malikjb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Northside Lexus responded

We're delighted to hear that Erica provided such professional and helpful service at Northside Lexus. Enjoy your new car, and thank you for the great review!

October 01, 2024

It was Very Friendly and professional process. Will definitely recommend Lisa and the dealership to other friends More

by JWANG1818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Northside Lexus responded

Thank you for recommending Lisa and Northside Lexus! We're glad to hear the process was friendly and professional. Enjoy your new ride!

October 01, 2024

This dealership is awesome. All the representatives that came into contact were polite and professional. With that being said, my overall experience at this dealership was great More

by KSIMPSON21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Mills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Northside Lexus responded

Thank you for the kind words! We're delighted to hear that our team at Northside Lexus provided a polite and professional experience. We appreciate your feedback and look forward to serving you again in the future!

October 01, 2024

I have been purchasing cars from Northside Lexus since 2001 and have always been happy with the salesperson, service and quality. More

by SMARTINSHOP1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Pendergast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Northside Lexus responded

Thank you for being a loyal customer since 2001! We're delighted to hear that you've consistently had positive experiences with our team at Northside Lexus. We look forward to serving you in the future!

October 01, 2024

Una experiencia excepcional en Lexus! Hace poco tuve el placer de comprar mi nuevo Lexus en este concesionario, y no puedo estar más satisfecho con el servicio que recibí. Desde el prime More

by nubiam7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Northside Lexus responded

Gracias por compartir su experiencia! Nos alegra saber que el equipo de Northside Lexus le brindó un servicio excepcional y una compra sin estrés. Apreciamos sus amables palabras sobre nuestras instalaciones y atención al cliente, esperamos verle nuevamente para su próximo vehículo!

October 01, 2024

I put money down on a SUV over a year ago and still do not have a vehicle. I do not have any idea why you would email me and ask my opinion of this transaction because obviously it seems like a bad deal More

by paul@cpsolmgt.com
Recommend Dealer
No
Employees Worked With
Rex Bomar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Northside Lexus responded

Hi Paul. We apologize for the delay and any frustration this has caused. This situation is certainly not reflective of our standards, and we would like to give you an update on your vehicle. Please reach out directly so we can address your concerns promptly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

September 30, 2024

Very friendly and professional. Customer service has always been the best. They go beyond for their customers. More

by dlochore369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Northside Lexus responded

Thank you for the kind words! We're delighted to hear that our Northside Lexus team provided exceptional service and went above and beyond for you. We appreciate your support!

September 30, 2024

Second vehicle I purchased there, our salesperson Nang Ha is exceptional. My only issue was that when we looked for a rattle upon opening the hood was suprised to find a board to hold open the hood. Obvi More

by TRB822
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nang Ha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Northside Lexus responded

Thank you for choosing Northside Lexus again! We're glad to hear Nang provided exceptional service. We apologize for the inconvenience with the hood shocks and appreciate your understanding. Enjoy your new vehicle! - Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

September 29, 2024

Best dealership I’ve ever worked with. Ashley was wonderful. I’ll definitely purchase another car from Northside. More

by gfilipe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Sausley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Northside Lexus responded

We're delighted to hear that Ashley and the team at Northside Lexus provided such a great experience! Thanks for your kind words, and we look forward to assisting you with future purchases.

September 29, 2024

Everyone at NorthSide was easy to work with and Michael explained all the features and accessories on my 2024 LC500 very well. The dealership was easily accessible from the highway and large enough for me More

by mstoyanoff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Northside Lexus responded

mstoyanoff, we're delighted to hear that Michael and the Northside Lexus team made your experience seamless. Enjoy your 2024 Lexus LC 500! Safe travels back to Dallas!

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