Northside Lexus

Following my wreck which totalled my Lexus I had a few injuries. I did not want to spend time car shopping. I called Northside and Donnie Holcomb. Because the integrity of the car saved my life, I want injuries. I did not want to spend time car shopping. I called Northside and Donnie Holcomb. Because the integrity of the car saved my life, I wanted to replace my car with the same model. Donnie found exactly what I wanted. I made an appointment to see the car and an hour later drove out in a duplicate of my Lexus 350. I could not be more pleased with the service, the price, or my peace of mind in being in a safe vehicle. More

Mr. Holcomb made the process easy. He is very knowledgeable, friendly and professional. Merry CHRISTmas to all y'all. Thank you. knowledgeable, friendly and professional. Merry CHRISTmas to all y'all. Thank you. More

Northside Lexus exceeded our expectations. They had tons of vehicles and had our exact features that we wanted for our vehicle. They made the buying process easy from start to finish. Our sa They had tons of vehicles and had our exact features that we wanted for our vehicle. They made the buying process easy from start to finish. Our sales lady, Erica, was extremely helpful. She reached out after we inquired online about a vehicle and followed up several times before we came in. The day we arrived, she had the vehicle ready to go for our test drive and was knowledgeable and helpful. She made the process smooth and easy the entire time we were there. More

Mark was courteous, knowledgeable, & very pleasant to work with. Would highly recommend him to friends & addiciatesz work with. Would highly recommend him to friends & addiciatesz More

Doug was patient with our many questions regarding when our new car would arrive. He made sure the buying process was quick and easy. our new car would arrive. He made sure the buying process was quick and easy. More

Randy was very knowledgeable of the LS and the dealership professional in every way. The buying process was expeditious and it was much appreciated. professional in every way. The buying process was expeditious and it was much appreciated. More

I have no idea who Needham Shotwell is. My salesperson was Bobby Bosley, For Bobby, I would rate him 5 stars. There is no excuse to make someone who paid cash (via wire) to have to wai My salesperson was Bobby Bosley, For Bobby, I would rate him 5 stars. There is no excuse to make someone who paid cash (via wire) to have to wait 45+ minutes to get into see the finance guy. This for sure was the longest wait I have ever had NSL from previous purchases. Not until I complained did anyone even come out to say something to me. Very disappointing and not what I expect from NSL. Once in finance, it went very smoothly, but at that point the entire process had already tainted my overall opinion. More

Northside Lexus has been and still is a terrific dealership. Everyone we come in contact with is not only knowledgeable but friendly too. dealership. Everyone we come in contact with is not only knowledgeable but friendly too. More

It started with a phone call for me, from a family referral to the GM David, who then put me in contact with Josh. From there it was seamless from the discussion of my interest & the dealership stock. referral to the GM David, who then put me in contact with Josh. From there it was seamless from the discussion of my interest & the dealership stock. They had exactly what I was looking for. My deal was handled all by phone & Josh was always readily available to take my call even on his day off. He had answers & if he didn’t have the answer he got the answer quickly. Communication 100% | Timeliness 100% | Informative 100% | Personable & Relatable 100%. Josh had the vehicle prepared and ready for me when I arrived to their dealership- I drove 4.5 hours to buy a car from this dealership and the experience was wonderful! Easy, fast and thorough from sales to the finance office where Caleb had all the details ready the moment I arrived. Thank you David, Josh and Caleb for a seamless follow through. Another BIG thank you to Thiam who was the teacher of technology specialist……she was incredible and knows the product well- personable and so helpful. Cheers to the leadership of this dealership, you have an amazing team! More

Dealing with Javier was a pleasure! He did his best to make sure we were as happy as possible. He did his best to make sure we were as happy as possible. More