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Northside Honda - Service Center

San Antonio, TX

4.8
399 Reviews

399 Reviews of Northside Honda - Service Center

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July 19, 2024

She is a joy to work with and extremely knowledgeable and sharp. I always work with her. More

by KLGIVLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2024 -

Northside Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

July 19, 2024

The entire staff that I encountered were friendly, professional and knowledgeable. The service on my vehicle was done on timely manner and outstanding quality. More

by agarza7763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2024 -

Northside Honda responded

It's great to hear that the entire staff was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 19, 2024

They did a really great job. The charges were extremely reasonable. Finished at the promised time. More

by mimbimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 19, 2024

Mark and other members of the service team kept me updated during the day. They also conveniently arranged transportation to and from the dealership. More

by BDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with the team. I'm glad to hear Mark and the service team delivered such a great experience! Jaime Anteola General Manager

July 18, 2024

I arrived for my appointment and was met by Mark Hannawi. HE did a great job of letting me what me car needed along with the oil change I came in for. Mark keep me updated as they worked on the car. More

by MRPJHAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Jaime Anteola General Manager

July 18, 2024

Past experience with the dealership on San Pedro was extremely disappointing. All disappointing experiences the last previous times that I have been to the dealership. With those past experiences, I wa More

by CMAINE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad Noah was able to help, and we hope to see you again! Jaime Anteola General Manager

July 18, 2024

Service was good but it took three hours to finish doing an oil change which seems like too long. More

by SHANEMELING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Northside Honda responded

Shane, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Layce or team know if we can be of further assistance. Jaime Anteola General Manager

July 17, 2024

Mark Hannawi was there to greet me and take care of all of my concerns. He is very good at what he does, very customer friendly and knows his stuff. More

by pml1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Northside Honda responded

We are very happy to hear that Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

July 17, 2024

The staff and service was very fast and helpful. They communicated well and the price was fair. More

by DANIELLE.258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Northside Honda responded

Thank you, Danielle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Northside Honda! Jaime Anteola General Manager

July 17, 2024

The dealership service representative, Noah Morales, is a very courteous and professional young man! He took great care of our car and what service it needed. The overall parts and labor costs were very reas More

by CDEOSDADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Noah and our team, and we look forward to working with you again. Jaime Anteola General Manager

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