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Northside Honda - Service Center

San Antonio, TX

4.8
399 Reviews
Call Service Center (833) 851-7484

399 Reviews of Northside Honda - Service Center

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July 23, 2024

Honda provided good and fast service, Noah is always great and knowledgeable to work with. More

by inclan.raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Northside Honda responded

Raul, we are very happy to hear that Noah provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

July 23, 2024

Great service from Mark H. Took the time to look up my previous service records and informed me of what additional maintenance was needed. More

by mmadewell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mark and our team and don't hesitate to let us know if we can be of further assistance. Jaime Anteola General Manager

July 22, 2024

Excellent service, general concern for my vehicle and I! Mark was great and communicated everything that was going on with my vehicle !! More

by GARLANDADKINS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Northside Honda responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 21, 2024

Good service. Expected wait time a bit longer than expected with no update while waiting. Service was good, but not great. More

by JACOBUTSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, so we will share your comments with the team. We appreciate your patience and your business. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 21, 2024

easy. no surprises. better than expected. very clean comfortable waiting area. service rep was professional and kind. More

by CTCLARK24078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2024 -

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 21, 2024

The entire process for scheduling service online is smooth. Unfortunately, the tire I was going in to service went out the day before. I had my car towed in, put my keys in the dropbox. I spoke wit More

by STEVEHANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

July 21, 2024

Lacye was prompt and efficient. Great job of communicating. She offered services without being pushy. More

by PPAD30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Northside Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Northside Honda. Jaime Anteola General Manager

July 20, 2024

Great service and price! Was able to adapt to Microsoft crisis and xxx dilemma to get me out.” In reasonable time. More

by PHYZGUY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

It's great to hear that we were able to efficiently help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 20, 2024

2 hours was too long to get the simple work done on my car. We waited over 2 hours to get the work done. More

by Ronald French
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacye Laning
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Northside Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jaime Anteola General Manager

July 19, 2024

I always have a seamless experience when I take my car to Honda. Never any problems, and the employees are wonderful. More

by LISARSOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

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