Northside Honda - Service Center

great service, members are very friendly and professionals. Waiting room is comfortable and vending machine are handy to have a snack while waiting. professionals. Waiting room is comfortable and vending machine are handy to have a snack while waiting. More

Took my Accord in for an oil/filter change and tire rotation. I wanted to use the Hero’s coupon but was told that I couldn’t because my car required full synthetic. In the past they’ve just charged t rotation. I wanted to use the Hero’s coupon but was told that I couldn’t because my car required full synthetic. In the past they’ve just charged the extra with no issues. This time all I got was an oil change and no tire rotation. I was also told that the maintenance code (B12) required an oil additive and that I had probably never seen that code before. My car has almost 200k miles on it and at this point I’ve seen just about every code. I also checked the code before bringing it in so I knew that besides oil and tires it just needed new filters and some maintenance checks. I had already taken care of the filters myself and the manual specifically says not to add any additives. When I declined the service tech angrily answered something along the lines of, “You’ve probably never seen that code before but it’s your car so whatever.” I probably should have driven away at that point but decided to see what would happen. I understand that businesses need to make money but at least don’t lie and give the customers attitude. I’ll think twice before returning. More

Very friendly advisor and kept me well informed. The service was done much faster than expected. The service was done much faster than expected. More

The drop off was good and service was done and complete in a timely manner. in a timely manner. More

I love coming here because everyone is super friendly. I have lived here in Texas for about a year now and Lacye always takes good care of me. I am definitely coming back and will forever be a Honda Owner I have lived here in Texas for about a year now and Lacye always takes good care of me. I am definitely coming back and will forever be a Honda Owner. More

First time at this dealership , good clean facility and friendly staff and convenient drop off and pick up. friendly staff and convenient drop off and pick up. More

Very helpful and professional. The service representative answered all my questions and the the car runs great The service representative answered all my questions and the the car runs great More

It was easy to schedule an appointment. The designated advisor was prompt, courteous and gave good advice. Service was completed in a reasonable amount of time. The designated advisor was prompt, courteous and gave good advice. Service was completed in a reasonable amount of time. More

Very nice helpful and courteous staff the process took only a couple of hours to do an oil change only a couple of hours to do an oil change More