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Northside Honda - Service Center

San Antonio, TX

4.8
399 Reviews
Call Service Center (833) 851-7484

399 Reviews of Northside Honda - Service Center

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May 15, 2024

Alexia in the service dpt is very professional and kind. I always enjoy seeing her. More

by SUZANNEYOUNGR406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Northside Honda responded

Suzanne, We are very happy to hear that Alexia provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

May 15, 2024

Polite and fast service with all services and costs explained. Work was completed within the estimated time. More

by JEFFL1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Northside Honda responded

Thank you, Jeff, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

May 15, 2024

Noah was horrible to work with in every way. He lied consistently, attacked us verbally, and mistreated my wife. He is completely untrustworthy and should be fired. More

by Jgreenwell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Northside Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jaime Anteola General Manager

May 14, 2024

Quick service made it good about understanding of what was being done on work an time More

by MGMALIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jaime Anteola General Manager

May 14, 2024

Great customer service. Lacey was very professional and helpful, and patiently answered all my questions. More

by OXYCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Northside Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lacey here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

May 14, 2024

Layce was professional, personable ,and caring. She showed genuine interest in my repair concerns. She kept me informed on all the details of my repair. I would highly recommend Layce and Northsi More

by WEAVERMK2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Northside Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

May 14, 2024

Great customer service. Always take my cars there. They are fast and always do a great job in their work. More

by EBARAJAS2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 11, 2024

It was the first time I have worked with Mark. He did a very good job. More

by RTRICHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Jaime Anteola General Manager

May 11, 2024

Your customer representative is very informative and helpful in answering questions that I had. I will surely recommend your service department to others. More

by JRABAGO01195821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

May 09, 2024

This dealership meets most of my needs. Their Service Department communication technology is great! I only wish they would honor other Honda dealerships competitive Service Specials coupons More

by happycamper24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Northside Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jaime Anteola General Manager

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