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Northside Honda - Service Center

San Antonio, TX

4.8
399 Reviews
Call Service Center (833) 851-7484

399 Reviews of Northside Honda - Service Center

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June 06, 2024

Service was smart and affordable with service specials. Great customer service! Understood I was on a budget and assisted me with a good attitude. More

by EYRIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Northside Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your service expectations. Thank you again for choosing Northside Honda, we look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

June 06, 2024

Mark kept me updated on the status of my car. He explained the recommended service without pressuring me. I decided to do it anyway because I have a long trip coming up. The waiting room is comfo More

by ELIGET111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We will pass along your concerns about the music to our team. We're glad Mark was able to help, and we hope to see you again! Jaime Anteola General Manager

June 05, 2024

I was teated with professionally and with respect. Mark outstanding and a pleasure to work with. More

by MYMAILBR45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Northside Honda responded

Thank you! Mark and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

June 05, 2024

Excellent service representative and experience got my vehicle back quickly. Thanks for everything looking forward to future service with Northside. More

by jcamacho1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. Alexa and our team appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 04, 2024

I was welcomed very nicely and treated with a professional and friendly attitude. Thank you More

by MARTINEZJE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Northside Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

June 04, 2024

It’s just hard to call and make an appointment and to get someone to answer the phone. More

by Suzanne Latronico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Northside Honda responded

Suzanne, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alexa and our team, and we look forward to working with you again. Jaime Anteola General Manager

June 02, 2024

Noah was outstanding and was a pleasure to work with . Best dealer in San Antonio! More

by RAULLOP606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Northside Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jaime Anteola General Manager

June 02, 2024

Customer service is exceptional. The only negative part of the service is that you are the only dealership that Doesn’t provide free car washes anymore. More

by PERAGIL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 02, 2024

Honest and didn’t push me into unnecessary services. I am just sad they got rid of the snacks in the waiting area More

by MIRISHERE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Northside Honda responded

Thank you so much for your excellent review! We are so glad that Steven had the opportunity to work with you, and we are thrilled that you found your experience with us here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

June 02, 2024

Very clean and comfortable waiting area in the service department. Staff is good about making you aware of service needs, but not too pushy. More

by JEDWARDS0856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Northside Honda responded

Jed, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Noah met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

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