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Northside Honda - Service Center

San Antonio, TX

4.8
399 Reviews

399 Reviews of Northside Honda - Service Center

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June 23, 2024

The service advisor was courteous and listened to our concerns. The service requested was completed and they assisted me with replacing the battery and honoring the prorated warranty amount. More

by TERESADM1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Northside Honda responded

Thank you for your very kind review. Noah, and Lacey were able to strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Northside Honda. Jaime Anteola General Manager

June 22, 2024

Always love the experience at this location! And always have perfect timing as well! I definitely recommend this location! More

by Eka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Northside Honda responded

Eka, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

June 21, 2024

Mark Hannawi is an absolute gem to this dealership. I was so pleased this was my second time with him. He is very attentive and goes beyond professional for the customer. Thankyou Mark for another ple More

by NJPOLIZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Northside Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

June 21, 2024

I was received at the service bay by Ms. Laning who explained each of the services my vehicle would receive. She then guided me to the customer waiting area which was very clean and comfort More

by texex73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

June 21, 2024

i always ask Alexa Olivo to assist me. good job... she best! MS.Oliivo Excellent .professional More

by starman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

starman responded

thank you! fidel

Jun 23, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alexa met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

June 20, 2024

Lacy is an outstanding representative for your company. She’s very professional and diligent in handling everything we needed for our vehicle. Always a pleasure to work with. More

by IRWINSINTHEUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 20, 2024

This is great service department in San Antonio. I will not go anywhere else. Thank you for your great work and service. More

by GEORGEBUSTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Northside Honda responded

Hi George: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

June 20, 2024

Takes too long to get an oil change. And waiting area offers lukewarm refreshments. No ice. More

by MARGARITA.DAVIS13
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Northside Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Margarita, feel free to contact us at your convenience. Jaime Anteola General Manager

June 20, 2024

Excellent Service Department. Noah provided 5 star service. Would highly recommend NORTHSIDE Honda for your service needs. More

by CILLASJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 20, 2024

Always great going to honda and the customer service. It was fast and always a great job! Thanks! More

by JAYDATOVAR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

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