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Northside Honda - Service Center

San Antonio, TX

4.8
399 Reviews

399 Reviews of Northside Honda - Service Center

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June 26, 2024

I experience excellent customer service. Representative was attentive and provided quick assistance and displayed knowledge. More

by CARLOSANTUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Northside Honda responded

Carlos, Thank you for your business and this review. We're happy to hear Noah and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jaime Anteola General Manager

June 26, 2024

Alexia Oliva greeted me within two minutes of arrival. I came in for an oil change and tire rotation. After about two hours, I got a text and an e-mail asking me if I wanted additional service items like More

by velachar6724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alexa and our team, and we look forward to working with you again. Jaime Anteola General Manager

June 26, 2024

Wait for the service department to call me with status of my car, it was a long time and I had to call them for an up date. More

by THELEES02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Bates
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

June 26, 2024

Lacey from the very beginning was very helpful and directed with her response to getting my car fixed. Had it fixed before I got to the dealership had a great experience with Lacey and the Honda deale More

by ETTREVINO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby sales . Great
Jun 26, 2024 -

Northside Honda responded

Thank you for your kind words for Lacye and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

June 26, 2024

Kind and quick. I was met the moment I drove into the service lot to get my first service done on the car. Mark met me at my driver door took my keys and took care o More

by TLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Jaime Anteola General Manager

June 26, 2024

The service writer, Mark, was courteous, knowledgeable, and friendly. He made it a very positive experience. I will be back and have already referred him to other people. More

by JODY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Northside Honda responded

Jody, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Jaime Anteola General Manager

June 24, 2024

Mark was very helpful when I came in to get my oil changed and tires rotated. More

by ELIZABETHSURBROOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Northside Honda responded

Elizabeth, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

June 24, 2024

Honda serviced my car perfectly! Lacey was so helpful when setting up my service and taking my well being into consideration. Thank you Lacey and Northside Honda. More

by MCCLLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Northside Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lacey met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

June 23, 2024

I created an appointment on lin and dropped the car off. I was met by the service rep, Christian, who explained the process and a day later was contacted and provided a thorough explanation of what was need More

by OLIVAREZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Benzaque
Jun 23, 2024 -

Northside Honda responded

Olivareza, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Christian and our team, and we look forward to working with you again. Jaime Anteola General Manager

June 23, 2024

Dealership was quick to make an appointment and got the work done in a timely manner. More

by SCAMARDOPETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

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