399 Reviews of Northside Honda - Service Center
I experience excellent customer service. Representative was attentive and provided quick assistance and displayed knowledge. Representative was attentive and provided quick assistance and displayed knowledge. More
Alexia Oliva greeted me within two minutes of arrival. I came in for an oil change and tire rotation. After about two hours, I got a text and an e-mail asking me if I wanted additional service items like I came in for an oil change and tire rotation. After about two hours, I got a text and an e-mail asking me if I wanted additional service items like an alignment and some filters. I waited total about three hours. I've had worse service experiences at other dealers. Thanks! More
Wait for the service department to call me with status of my car, it was a long time and I had to call them for an up date. my car, it was a long time and I had to call them for an up date. More
Lacey from the very beginning was very helpful and directed with her response to getting my car fixed. Had it fixed before I got to the dealership had a great experience with Lacey and the Honda deale directed with her response to getting my car fixed. Had it fixed before I got to the dealership had a great experience with Lacey and the Honda dealership would highly recommend them for future business thank you and God bless. More
Kind and quick. I was met the moment I drove into the service lot to get my first service done on the car. Mark met me at my driver door took my keys and took care o I was met the moment I drove into the service lot to get my first service done on the car. Mark met me at my driver door took my keys and took care of everything. Excellent service. I plan on doing all my service through Northside Honda as long as I am here in San Antonio More
The service writer, Mark, was courteous, knowledgeable, and friendly. He made it a very positive experience. I will be back and have already referred him to other people. and friendly. He made it a very positive experience. I will be back and have already referred him to other people. More
Mark was very helpful when I came in to get my oil changed and tires rotated. changed and tires rotated. More
Honda serviced my car perfectly! Lacey was so helpful when setting up my service and taking my well being into consideration. Thank you Lacey and Northside Honda. Lacey was so helpful when setting up my service and taking my well being into consideration. Thank you Lacey and Northside Honda. More
I created an appointment on lin and dropped the car off. I was met by the service rep, Christian, who explained the process and a day later was contacted and provided a thorough explanation of what was need I was met by the service rep, Christian, who explained the process and a day later was contacted and provided a thorough explanation of what was needed, recommended and the cost of each item. I selected the items to be addressed based on urgency. The work was performed, and I was called back to pick up the vehicle which had been serviced and washed (very nice touch). I am impressed by my service rep's professionalism, courtesy and speed in getting me back on the road. More
Dealership was quick to make an appointment and got the work done in a timely manner. work done in a timely manner. More