Northridge Toyota

I got the car and price that I wanted :) I came to the Northridge Toyota dealership really wanting to find a good car for a reasonable price. I was greeted by Nilusha as soon as I walked up I came to the Northridge Toyota dealership really wanting to find a good car for a reasonable price. I was greeted by Nilusha as soon as I walked up to the dealership. He was very friendly and amazingly helpful. He took my roommate and me for a test drive in two Toyota Priuses (one being the used Prius that I wanted and the second one, a new Prius, just to see if there was a difference in the way that the used Prius drove). Nilusha had so much patience for me as I really debated whether or not I wanted to get the used Prius that I test drove. He helped negotiate the price so that I could get the best deal and sat with my roommate and me for the entire time. There was no doubt that he was doing all that he could to ensure that I left the dealership with the car and price that I wanted. Overall, although it was a very long process, I would say that I am definitely satisfied with the outcome! Thank you so much, Nilusha! You were great!! More

Nilusha is the best! My husband and I walked away with a new Prius for an incredible deal yesterday. And Nilusha made it happen! He took care of us and made us feel extre My husband and I walked away with a new Prius for an incredible deal yesterday. And Nilusha made it happen! He took care of us and made us feel extremely comfortable and we feel like we've known him forever. Not only did we leave with an incredible car, we got a friend out of it too! More car sales people should be like him. Thank you Nilusha!! You're the best! More

Tami could not have been nicer to deal with. After finding that the car I was interested in had already been sold, she said she would look for another that fit my desires. In a very short time, she c finding that the car I was interested in had already been sold, she said she would look for another that fit my desires. In a very short time, she called me to let me know a car had just come in that should work for me. It was not even cleaned up yet, but she had me come and take a look at it and I agreed it was a good match for me. It needed some work and was not ready for me to take, but I was guaranteed to have first shot at it. My own mechanic was even able to come by and check it out to his (and my)satisfaction. Tami made several follow-up calls to let me know how the car was progressing. You will be more than satisfied if you get to deal with Tami on your visit. More

Muy buen vendedor amigable y carismatico me iso sentir como en casa se gano mi confianza muy buena persona y profesional tiene mucho conosimiento en su trabajo me encanto excelente en todo como en casa se gano mi confianza muy buena persona y profesional tiene mucho conosimiento en su trabajo me encanto excelente en todo More

I bought a 2014 Avalon this past weekend. The salesperson, Paul Brown, was very patient and very good to work with. We test drove a number of models over a two day period (I never rush into buyi salesperson, Paul Brown, was very patient and very good to work with. We test drove a number of models over a two day period (I never rush into buying anything) and once I settled on the Avalon, he made sure that I new the difference amongst the three types of Avalon's available for purchase. Once I made up my mind, he made sure that I received an excellent price and the exact color scheme I wanted (not a common one to find). He really worked extremely hard to meet my needs in every way and he exceeded them. He is experienced and yet very youthful-looks like he just graduated high school a few years ago. He has a good sense of humor (I teased him a lot) but he can get down to the details necessary to have the understanding and confidence that a buyer needs in purchasing an expensive item. Once the Avalon was mine, he drove the car to my desired location and went through very thoroughly the "bells and whistles" that exist in today's technologically advanced cars (my last car, 1996 Avalon, had nothing on the dashboard compared to today's models). He offered to review everything again with me in a few days and it may be a good idea since the Avalon manual is 500 pages. He set up the Lo Jack instillation before I drove the car away and he set up a service appointment in the future. What else can someone do? Give you the money to buy the car? Take you out to Ruth Chris Steak House? It would have been nice. So he only gets an A from me and not an A+. On the other hand, he does get an A+. I hope he doesn't read this because I don't want his head to swell. To you future Toyota drivers, look up Paul Brown. More

Emo made the car buying experience (in this case truck) very pleasant. He worked hard to come up with the vehicle and deal that I could be happy with. I also found every one I had contact with at the deale very pleasant. He worked hard to come up with the vehicle and deal that I could be happy with. I also found every one I had contact with at the dealership to be pleasant friendly and very helpful. More

Russell our sales associated worked very hard to give me the greatest price, the exact color and model I was looking for. Bryan the finance guy was excellent at his job with all of the paperwork that goes i the greatest price, the exact color and model I was looking for. Bryan the finance guy was excellent at his job with all of the paperwork that goes into buying a car. Jose the manager was excellent... Everyone involved in the process wanted to make sure I had everything I needed at the price I could afford!! Thank you, Thank you. I will recommend this dearlership to anyone who asks me about my car purchasing experience. More

Buying a car at Northridge Toyota and working with Paul Brown and Stephen Allison was by far the best car buying experience we have ever had. We were not rushed in making decisions. They were extremely hel Brown and Stephen Allison was by far the best car buying experience we have ever had. We were not rushed in making decisions. They were extremely helpful and very friendly. We are totally happy with our purchase. More

I wish there was a negative rating on here! My Husband and I took in our 99 Toyota Pre-Runner to get fixed and Northridge DIDN'T DO WHAT THEY CLAIMED TO DO!!!!! The service department said with everything and I took in our 99 Toyota Pre-Runner to get fixed and Northridge DIDN'T DO WHAT THEY CLAIMED TO DO!!!!! The service department said with everything that we "had" done was like having a brand new engine! Well needless to say our truck is now at another Mechanic getting fixed. So if you want things done go to another Mechanic!!!!! More

I brought my tacoma prerunner in to have work done to it awhile back, and paid over $2500 dollars for the repairs. My truck is now at another dealer, fixing what Northridge was supposed to fix, and now its awhile back, and paid over $2500 dollars for the repairs. My truck is now at another dealer, fixing what Northridge was supposed to fix, and now its costing over $3000 dollars+ to get it done right. Northridge scams people out of money and claims that work was done. It's really sad that being one of the best vehicles on the road, Northridge is ruining the name for other Toyota dealers. It's not right what they are doing and we will be going after them legally and making sure they don't do this again to other people. More