Northridge Toyota
Northridge, CA
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Great trustworthy service Got in my 2012 Plug-in Prius yesterday and it would not start and lights and symbols were flashing like crazy. Called Auto Club and they were able to Got in my 2012 Plug-in Prius yesterday and it would not start and lights and symbols were flashing like crazy. Called Auto Club and they were able to get it running by charging the little tiny battery. My husband called ahead then drove it to Northridge Toyota and in a couple hours, the battery was replaced. Big thank you to John Flannigan and the service department. More
Excelent Service As soon as I drove up,the attendant took my information. My service provider greeted me warmly and promptly did a car check. Once inside, I was asked As soon as I drove up,the attendant took my information. My service provider greeted me warmly and promptly did a car check. Once inside, I was asked about the other issues in addition to the regular service. He was very attentive yet professional. More
Fast service Only took 45 minutes. No hard sell. Will recommend to others. Waiting area was comfortable and pleasant to wait in. Wish you still washed cars. Only took 45 minutes. No hard sell. Will recommend to others. Waiting area was comfortable and pleasant to wait in. Wish you still washed cars. More
5 month oil change, change air filter Flanigan and all the service people are terrific... their work is fantastic and they ask questions when there is an option... always a good experien Flanigan and all the service people are terrific... their work is fantastic and they ask questions when there is an option... always a good experience and the car loves it too... More
Maintenance appt I didn’t have to wait to long in the line. It was less than 2 hours. Working with Sergio it great. He was very helpful and answered all my questions I didn’t have to wait to long in the line. It was less than 2 hours. Working with Sergio it great. He was very helpful and answered all my questions More
Leasing a new 2018 Camry We leased a new 2018 Camry and returned a previously leased 2016 Camry. Dealt with Bob Chitwood, his manager, and Brian the financial person. They wer We leased a new 2018 Camry and returned a previously leased 2016 Camry. Dealt with Bob Chitwood, his manager, and Brian the financial person. They were all excellent. They provided us with to the point information, were respectful and courteous, extremely pleasant to work with. As a matter of comparison, I also explored leasing a Lexus, we found the Lexus sales persons disappointing and Northridge Toyata staff all very pleasant to deal with. We plan to send our friends to Northridge Toyata and specifically to Bob Chitwood. Thank you for your excellent, time efficient, courterous, and respectful service. My wife and I are both hooked on coming back to you. More
Excellence Service Adolfo Ramirez was extremely friendly and made sure I completely understood what service was needed for my car. I was very happy with the entire servi Adolfo Ramirez was extremely friendly and made sure I completely understood what service was needed for my car. I was very happy with the entire service process. More
First service (5000 miles) Good service. Kevin was very helpful re: the process and made sure I understood what was going to happen on my first visit. Thank you Kevin Good service. Kevin was very helpful re: the process and made sure I understood what was going to happen on my first visit. Thank you Kevin More
1st service This was my first service in which they rotated my tires at 5k miles. My overall experience was good and I would recommend the dealership. This was my first service in which they rotated my tires at 5k miles. My overall experience was good and I would recommend the dealership. More
regular seervice on my old car As usual, Sergio Galindo met me, took care of the paper work and called me two hours later letting me know the maintenance was completed. In the meant As usual, Sergio Galindo met me, took care of the paper work and called me two hours later letting me know the maintenance was completed. In the meantime I waited, getting some personal work done in the attractive and comfortable waiting area. More