Northridge Toyota
Northridge, CA
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Car service Kevin in the Service Dept. was very friendly and professional. He even helped by putting down the rear seats in the hatch section of my car for me. He Kevin in the Service Dept. was very friendly and professional. He even helped by putting down the rear seats in the hatch section of my car for me. He also offered to set up another service appointment in 5 months but I declined and said I would rather set it up at a later time. The service work was also done in a very timely manner. I was very pleased with my experience. More
very good never had problem with the dealer mr. silva said it would take less then one hours to do service and he was right it took less than one hour so it was never had problem with the dealer mr. silva said it would take less then one hours to do service and he was right it took less than one hour so it was wourth my time to wait More
Impressive, polite, and efficient. I like that I was offered a ride back to my house and a pick up because the service was going to take more than three hours. Sergio was polite, happy I like that I was offered a ride back to my house and a pick up because the service was going to take more than three hours. Sergio was polite, happy to explain and thorough. Also, I’m impressed with the dessert and coffee that is offered to customers. Lastly, the car was ready when he said it was going to be ready. It just underlined the commitment of Toyota. Thank you for this experience. More
Came in for regular maintenance Had a appoinment, I waited for my car, was done fast. Everyone I talked to was dry pleasant. Store was clean. Was in and out very. Quick Had a appoinment, I waited for my car, was done fast. Everyone I talked to was dry pleasant. Store was clean. Was in and out very. Quick More
Service oil change John Flannagan is the best. Courteous and efficient. They were on time for my appointment and asked if I had any concerns with my vehicle. John Flannagan is the best. Courteous and efficient. They were on time for my appointment and asked if I had any concerns with my vehicle. More
Honest & knowledgeable. What a nice change. Sarkis thoroughly explained my service & offered me a new payment option. Toyota should invest in "cloning" Sarkis. It's unfair to omit info that can Sarkis thoroughly explained my service & offered me a new payment option. Toyota should invest in "cloning" Sarkis. It's unfair to omit info that can prevent future problems. Thank you. More
Excellent service adviser John Flannigan Top noch services from the service advisor, John Flannigan and the best facility! John has been the advisor for 3 cars and the best. Don't lose him. Top noch services from the service advisor, John Flannigan and the best facility! John has been the advisor for 3 cars and the best. Don't lose him. More
Adolfo is Awesome! Adolfo is always very professional, honest and willing to listen to my concerns. He's an asset to this Company! He keeps me informed at all times an Adolfo is always very professional, honest and willing to listen to my concerns. He's an asset to this Company! He keeps me informed at all times and is always willing to help. We have several Toyotas and we always try to schedule with Adolfo and have never been disappointed in our service experience with him. Thank you Adolfo for another great experience! Keep up the good work! More
Very pleased. Like knowing I am entrusting the service of the car to real experts. They treated me very well, and got the whole job done in under an hour. Like knowing I am entrusting the service of the car to real experts. They treated me very well, and got the whole job done in under an hour. More
Service Adolfo was prompt & accurate with his time estimates for both diagnosing the problem & for when my car would be ready. He was cheerful, friendly and Adolfo was prompt & accurate with his time estimates for both diagnosing the problem & for when my car would be ready. He was cheerful, friendly and professional. More