Northridge Toyota

Great no hassle car buying experience Jonathan was a great salesman and pleasure to do business with. Living about 4.5 hours away from the dealership, he made the deal happen all from our Jonathan was a great salesman and pleasure to do business with. Living about 4.5 hours away from the dealership, he made the deal happen all from our communications and so when we arrived, all we had to do was sign our paperwork and drive off in our new Camry. The finance process was quick, and I think we spent all but just about an hour at the dealership when it was all said and done. We would definitely recommend Northridge Toyota and more specifically, Jonathon Ortiz to work with. More

Great fast quality service Everyone I interacted was friendly, helpful, and trustworthy. I misheard my appointment time and was an hour late on a busy day and they gave me no ha Everyone I interacted was friendly, helpful, and trustworthy. I misheard my appointment time and was an hour late on a busy day and they gave me no hard time at all and promptly had me checked in and taken care of. I appreciate the hard working quality staff at this location and can’t find a single bad thing to say. I highly recommend it. More

Quick I had an 8:00am appointment on a Saturday - it was very busy with people dropping off their cars. I figured I would be there for close to 2 hours. Th I had an 8:00am appointment on a Saturday - it was very busy with people dropping off their cars. I figured I would be there for close to 2 hours. They told me it should be about an hour - I still thought I would be there longer. I sat and watched tv - grabbed a delicious donut and some coffee - and before I knew it I had my car back and it wasn’t even 9:00! Great service and a nice clean comfortable waiting area. More

TOYOTA Team Members Are So Nice Every time I visit this location, the service is quick, thorough and the details of your service are explained. It is a beautiful building too! Their Every time I visit this location, the service is quick, thorough and the details of your service are explained. It is a beautiful building too! Their employees always seem happy to help and are extremely polite. Javier Villatoro was THE man! Thanks for your help. More

NR Toyota Service has drastically improved! Last time I took my Sequoya to NR Toyota, I experienced much better service compared to the past. Sarkis, my service adviser was very professional an Last time I took my Sequoya to NR Toyota, I experienced much better service compared to the past. Sarkis, my service adviser was very professional and tried to help with the repairs and the cost. More

faster than a speeding bullet I brought my car in for a routine service and was treated very well by Kevin Silva. The car was ready in 90 minutes. I would not consider going anywhe I brought my car in for a routine service and was treated very well by Kevin Silva. The car was ready in 90 minutes. I would not consider going anywhere else. I did not rate "price" below as the service was no charge. More

Excellent service I want to thank Sam E. and everyone at the dealership. Sam is alway honest and professional. It’s always a great experiencen when I take my car for I want to thank Sam E. and everyone at the dealership. Sam is alway honest and professional. It’s always a great experiencen when I take my car for service. More

quick & smooth Camry purchase I went into the dealer knowing I was interested in either an '18 or '19 Camry LE, and was working from the Costco negotiated price. Aren was very fri I went into the dealer knowing I was interested in either an '18 or '19 Camry LE, and was working from the Costco negotiated price. Aren was very friendly, talked me through various issues to consider (V4 vs. V6, the advantages of the XLE and SE packages), and made the process very simple. He was proactive about showing me some of the newer features, including the driver safety features and the Apple CarPlay. More

Generally good Generally satisfied except for one item. The service desk did not check with last service in April. Turns out, the service person recommended doing Generally satisfied except for one item. The service desk did not check with last service in April. Turns out, the service person recommended doing the 90,000 service even though it was done on our last service in April. In April, we had 87,600 miles and he recommended the 90,000 mile service which we did. Without checking back this week, since our mileage was now 89,600, he just assumed that we needed the 90,000 mile service. I had told him that this is our second car and we only drive it around 5,000 miles a year. When I got home and checked my previous service record and noticed that I had a second 90,000 mile service, I called the service desk. Upon confirming that was the case, he credited my account accordingly. A positive recovery to a situation that should not have happened if he had just checked our records. By the way, I used the same service person in April as I did this week. More

Super And fast! Alfonso was friendly and helpful a and answered all my questions. I was concerned because my car maintenance light went On before the mileage written Alfonso was friendly and helpful a and answered all my questions. I was concerned because my car maintenance light went On before the mileage written on the sticker in the windshield was reached. All’s well with my vehicle and it runs super! More