Northridge Toyota

service department Whenever I want the repairs and service done right, I go to Toyota of Northridge. My Camry is older, and with the TLC they give me at this dealership, Whenever I want the repairs and service done right, I go to Toyota of Northridge. My Camry is older, and with the TLC they give me at this dealership, I feel safe about driving it another long road. Sam has always treated me with the respect of a high-paying customer while being considerate of my wallet. They have already fielded some very strange situations with my vehicle that I doubt another repair shop would have been able to fix. More

Efficently dealt with Philip Takla dealt with the whole experience professionally and efficiently. He explained the whole process and kept me updated. Repairs took less tim Philip Takla dealt with the whole experience professionally and efficiently. He explained the whole process and kept me updated. Repairs took less time that originally quoted. More

Excellent service! Years ago, the service at Northridge was...not great. However, in recent years they've really stepped it up. It's easy to make an appointment and when Years ago, the service at Northridge was...not great. However, in recent years they've really stepped it up. It's easy to make an appointment and when you drop your car off, they give an accurate time frame for completion. They also don't push 'extras' and the charges are reasonable. More

John was very efficient and took great care of my car. I brought my Avalon in for its one year maintenance service. John Flanagan took great care of both me and my car. He checked me in and then arranged I brought my Avalon in for its one year maintenance service. John Flanagan took great care of both me and my car. He checked me in and then arranged for a Lyft ride for me to go shopping while my car was being worked on. When my car was ready he called to let me know and arranged for a ride back to the dealership. More

Great experience they made it more easy than i thought They help you with payments you mostly like. This is my second vehicle buying from them . I strongly recommend . I love northridge toyota hope to come They help you with payments you mostly like. This is my second vehicle buying from them . I strongly recommend . I love northridge toyota hope to come back soon More

Awesome Great service and they have good coffee! Highly recommended. The gave me a free ride to my house when it was determined that it would take hours to Great service and they have good coffee! Highly recommended. The gave me a free ride to my house when it was determined that it would take hours to do the work. More

10k service Brought my '18 Camry in for its 10k service. Pulled up and was greeted and checked in promptly. Met Javier Villatoro where he gave me the lowdown on w Brought my '18 Camry in for its 10k service. Pulled up and was greeted and checked in promptly. Met Javier Villatoro where he gave me the lowdown on what the service entailed. He was thorough and pleasant throughout. Let me know that they'd call me when my car was ready. I went over to Guitar Center to reminisce about my teenage years of being in a truly awful garage band. Came back and just chilled out in the waiting area until Crystal gave me the call that my car was ready. She went down, point by point, about the results of the exam. My car passed with all greens. I was pleased, went out where the mechanic handed me my keys, and I drove all 4 cylinders of fury out of that lot. In all seriousness, I had a very pleasant experience from the moment I checked in, to the moment I left the lot. Javier and Crystal were professional, proficient, and they were very accommodating by laughing at my poor dad jokes. I have no worries or concerns about the next time I bring in my Camry. Thank you. More

5,000 complimentary Service - Excellent experience The Service advisor, explained the work done on the car, as well the work to be completed on the following service and when that service would be due. The Service advisor, explained the work done on the car, as well the work to be completed on the following service and when that service would be due. He gave me an estimate of time to complete the service, 1-1.5 hour. He called me after 40 min. Under the estimated time. I was very satisfied with the first service. More

Excellent customer service! Sam &Thomas are the best ever! I brought my Prius in for a recurring buzzing noise. Sam was friendly, professional and helpful in hooking me up with Thomas in the Service Dept. who I brought my Prius in for a recurring buzzing noise. Sam was friendly, professional and helpful in hooking me up with Thomas in the Service Dept. who rode with me twice to confirm the problem and then to ensure it was fixed. Both Sam and Thomas are the best employee professionals I have ever had the pleasure to work with. They are committed to customer service excellence and should be commended for working tirelessly and cheerfully to ensure that the problem was expertly resolved. More

Great. Convenience and reliable service center, customer satisfactory with relaxing hospitality to carpool or stay having coffee at the sale room show, huge Convenience and reliable service center, customer satisfactory with relaxing hospitality to carpool or stay having coffee at the sale room show, huge space waiting until the service is done and organized. More