Northridge Toyota

Things are getting better at Northridge Toyota In past dealings I wasn't impressed by Toyota's management. When an employee makes a mistake, no one would be accountable. To speak with upper managem In past dealings I wasn't impressed by Toyota's management. When an employee makes a mistake, no one would be accountable. To speak with upper management, it would take an act of god! The new and improved Toyota of Northridge has people that are there to help customers and provide a more pleasant experience. More

Daniel Parmar is the best Toyota of Northrige is the best And Daniel Parmar is a great sales consultant!! This my 3rd car from this pleace. I’m going for my 4th car soon Toyota of Northrige is the best And Daniel Parmar is a great sales consultant!! This my 3rd car from this pleace. I’m going for my 4th car soon More

Satisfactory sales Timely search and find of our highlander Sales people stayed on top of the search Offered refreshments After sales explanation done well Offered e Timely search and find of our highlander Sales people stayed on top of the search Offered refreshments After sales explanation done well Offered extra help if needed More

A Wow experience. Had my car serviced and was in and out within the hour. Very satisfied I didn’t have to wait so long like my other dealership. Keep it up! Had my car serviced and was in and out within the hour. Very satisfied I didn’t have to wait so long like my other dealership. Keep it up! More

No hard pressure sales Sales to Service people have been very nice. No pressure sales compared to most dealerships as I just made a purchase and, they work with you for yo Sales to Service people have been very nice. No pressure sales compared to most dealerships as I just made a purchase and, they work with you for your needs, and service has been good when I have questions to ask. They are eager to answer questions and educate you on your new car that may have more on it than your older model Toyota. Parts people at Northridge Toyota have also always been great, even when my old 2004 Corolla key was not working in the accelerator and would get stuck. Parts people knew it was because the cylinder was dry and new how to properly lube the key a little so when it key was put in cylinder it no longer caused the problem because you have lubricated the cylinder by means of the key properly. More

The Service advisoir, John Flannigan was excellent, Great customer service by Service Advisor, John Flannigan. He was friendly, understood what I wanted, was more than willing to work with me and make Great customer service by Service Advisor, John Flannigan. He was friendly, understood what I wanted, was more than willing to work with me and make suggestions as to what the car really needed right now and what could wait. I could not have been more pleased by my interaction with him. More

Always a positive experience Consistently excellent service of my vehicle since I purchased it at Northridge Toyota in 2006. My service advisor, Alfonso Ramirez, is always pleasa Consistently excellent service of my vehicle since I purchased it at Northridge Toyota in 2006. My service advisor, Alfonso Ramirez, is always pleasant to work with and keeps me informed about the parts of my car that need servicing. The dealership has done a lot to upgrade its systems so that there is a faster, easier flow for customers from check-in to drive away. I really appreciate it. Thank you! More

Love the customer service Service was great I was expecting a washed I had it done before maybe the amount of services for the day could be the issue. Service was great I was expecting a washed I had it done before maybe the amount of services for the day could be the issue. More

Always Excellent service!!!!!! I love my service advisor Sergio Galindo. I always go back to him for my car service. He is friendly, courteous and explains what is needed thoroughly I love my service advisor Sergio Galindo. I always go back to him for my car service. He is friendly, courteous and explains what is needed thoroughly. Thank you!!!!! More

Maintenance Work I love Northridge Toyota...Everyone is helpful, friendly and professional... I have had nothing, but positive experiences there since purchasing my Co I love Northridge Toyota...Everyone is helpful, friendly and professional... I have had nothing, but positive experiences there since purchasing my Corolla in Oct 2017 More