
Northridge Toyota
Northridge, CA
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Service I had a very good experience with my service experience.John Flanagan took very good care of me. I would come back to you for service for sure. I had a very good experience with my service experience.John Flanagan took very good care of me. I would come back to you for service for sure. More
Great John did a great job taking care of my needs. It was fast, diligent, and quality care. I will definitely go to this dealership for future services. John did a great job taking care of my needs. It was fast, diligent, and quality care. I will definitely go to this dealership for future services. More
Best SoCal Dealership I visited Ventura, Oxnard, TO, and Hamer Toyota to purchase a Tacoma and none of them compare to the quality of customer service I recieved at Northri I visited Ventura, Oxnard, TO, and Hamer Toyota to purchase a Tacoma and none of them compare to the quality of customer service I recieved at Northridge. I felt comfortable, layed back, and just all around like a truly valued customer. I was able to negotiate for the price that worked best for me, Both times i went. They don't play games or try to take advantage of you or see you as a dollar sign like i have experienced at the other dealerships. They truly want to help you find your dream car and value you as a customer. The slightly inconvenient location is definitely worth it for the five star quality of customer service and all around dealership as a whole. Daniel Parmar and Mike from financial helped me both times and they were the best. Friendly, layed back, great conversation when i waited in the lobby area as well as when i was signing the paperwork. Follow up calls after purchase to make sure everything was going well. Daniel goes the extra mile to make sure his customers are well taken care of. Thanks to Northridge Toyota I have my dream Tacoma and feel great knowing I also supported an awesome dealership. Great people, great dealership. More
Toyota Care Appointment Kevin Silva helped me during this visit. I am highly satisfied with his customer service, knowledge, and professionalism. He is friendly and made m Kevin Silva helped me during this visit. I am highly satisfied with his customer service, knowledge, and professionalism. He is friendly and made me feel comfortable. I knew that my car was in great hands. He is an asset to the Toyota team. Thank you, Kevin! See you in July for my next scheduled maintenance. More
Great service . Sent complimentary car both ways while my car was in service. Super helpful and didn't waste any time. Would want to work with Javier again. . Sent complimentary car both ways while my car was in service. Super helpful and didn't waste any time. Would want to work with Javier again. More
Well run service area Made an appointment for service and they took it and called me when it was done. Super friendly service advisor and super efficient service. Exactly Made an appointment for service and they took it and called me when it was done. Super friendly service advisor and super efficient service. Exactly what I'm looking for in an auto service shop. Highly recommend. More
John Flanagan is the best in service! The title says it all. John is very personable and treats people like they are important to him. He is truly an asset to the service department! The title says it all. John is very personable and treats people like they are important to him. He is truly an asset to the service department! More
Great customer service in the service department I was bringing both mom my cars and purchasing and extended service warranty and both Sam and Javier were wonderful and got me everything I needed and I was bringing both mom my cars and purchasing and extended service warranty and both Sam and Javier were wonderful and got me everything I needed and were flexible with the times I brought the cars in so that I could bring both back and forth. More
Professional and courteous service My service adviser John Flanagan was really helpful and courteous. I commend his professionalism and knowledge in helping me get all recommended servi My service adviser John Flanagan was really helpful and courteous. I commend his professionalism and knowledge in helping me get all recommended services for my car and reminded me of service packages that are available and that they are good deals to continue to buy from TOYOTA. More
Great team! Excellent experience. The team at Northridge was excellent and answered all my questions and helped me to find the model I was looking for. Christian even traveled up to Ve The team at Northridge was excellent and answered all my questions and helped me to find the model I was looking for. Christian even traveled up to Ventura to get it. Thanks guys! More