Northridge Toyota | Page 54

This was the worst experience buying a car I ever had . First, I had purchased a warranty for $600 and the finance director Mike J. charged me $1500. After reviewing the contract I noticed the over cha First, I had purchased a warranty for $600 and the finance director Mike J. charged me $1500. After reviewing the contract I noticed the over charge. He straight out lied to me and was ripping me off. He mentioned having been working there over 25years, I can just imagine how many other people he has ripped off in all those years. Second of all, after 14 days of purchasing the car it started making a clicking sound. I took it to a local Toyota dealer and they reported the left axle was broken and advised me that this car was poorly inspected and this issue should had been caught. Since it was sold as a Certified vehicle, I then had to leave the car to get the problem fixed. What ever happened to your 160- point quality assurance inspection? More

So very helpful! Great dealer. Brian from internet sales was incredibly nice and professional and such an amazing help. I would definitely recommend this dealer. was incredibly nice and professional and such an amazing help. I would definitely recommend this dealer. More

The Service advisor Adolfo Ramirez is the best and very knowledgeable. He helped me select the best new tires for my car. He is very kind and deserves to be recognized for all of his hard work. Toyota Nor knowledgeable. He helped me select the best new tires for my car. He is very kind and deserves to be recognized for all of his hard work. Toyota Northridge is lucky to have a good person like him working there. More

Professional and fast service I'm very happy. Professional and fast service. I highly recommend this adviser. I will definitely be back. Very cordial person. Thank you very much. I'm very happy. Professional and fast service. I highly recommend this adviser. I will definitely be back. Very cordial person. Thank you very much. More

Purchased a 2020 ptuis prime on Black Friday weekend. Dealt with Damitri, very, very happy with him. Total time in his office 20mins, in/out👍😎 Dealt with Damitri, very, very happy with him. Total time in his office 20mins, in/out👍😎 More

Car Service Experience Adolfo Ramirez is the best service advisor and he is the only one I go to at Northridge Toyota. He is very kind and always helpful. Every time I have Adolfo Ramirez is the best service advisor and he is the only one I go to at Northridge Toyota. He is very kind and always helpful. Every time I have my car serviced here it is quick and the service been great. More

Lack of ethic and honesty A MUST READ. If you decide to take your car for a service to this dealer BE CAREFUL!!! BE CAREFUL!!!. I never rejected a recommendation until my last A MUST READ. If you decide to take your car for a service to this dealer BE CAREFUL!!! BE CAREFUL!!!. I never rejected a recommendation until my last very bad experience. After a 60k miles I did a major service, then I took my car for a 65k miles service and they came up with many and very EXPENSIVE problems. Brakes ... reasonable but VERY EXPENSIVE $400 when you can get it done for $299 in independent mechanics Injectors cleaning $200 when that service was invoiced to me in the major service. THE WORST IS STILL COMING They “found a cv boot broke” $300 part and labor....I couldn’t believe it I got really pissed and I took my car to an independent Toyota mechanic. He pull up the car and called me...The cv boot was intentionally broken with a pocket screw driver :(....he called a college and without saying nothing came up with he same conclusion. Take your car to the dealer BUT NEVER AGREED ON ALL WHAT THEY SAY BECAUSE THEY LIE AND THEY ARE VERY VERY EXPENSIVE. GOOD LUCK Gabriel Lecour More

Service “Great job” to the service department team of Tim Valdivia. I leased 3 cars at this dealership. Today i was turned away because they would not do my 2 “Great job” to the service department team of Tim Valdivia. I leased 3 cars at this dealership. Today i was turned away because they would not do my 20k service since my free service was expired last month. When i asked if this is 24K or 2 years, i was told i need to read my contract. I’ll be getting my next car at Hamer Toyota. More

Great Work I brought my car in to check out a steering wheel concern. Sarkis had the service workers look into the problem and worked on it. Sarkis was very pol I brought my car in to check out a steering wheel concern. Sarkis had the service workers look into the problem and worked on it. Sarkis was very polite and helpful to me. More

Breath of fresh air This dealership is amazing. I had previously visited several dealerships, and I was getting so frustrated with all the shady tactics. I finally trie This dealership is amazing. I had previously visited several dealerships, and I was getting so frustrated with all the shady tactics. I finally tried Northridge Toyota and it was an entirely different experience. They respected my time; they made a fair, reasonable offer the first time; they were patient and informative; and they were completely honest and upfront. Jorge Matta and Jackie Cruz were friendly, helpful, and made the process so easy. I only wish that I had contacted Northridge Toyota in the first place! More