Northridge Toyota

I had Mark Gili as my service rep. I highly recommend people come to him when car services needed. Very professional , well explain on what needs to be done on my car. people come to him when car services needed. Very professional , well explain on what needs to be done on my car. More

I’m glad the technician was able to program the new key for our Prius V, and it works great. I wanted to show you how dirty the door handle, steering wheel and the power button and gear shift are when I r for our Prius V, and it works great. I wanted to show you how dirty the door handle, steering wheel and the power button and gear shift are when I received the car, exactly like it is every time the car is returned to me. I never touch those areas without cleaning my hands first every time I get into the car because of the pandemic, and I wipe them down daily with a sterile wipe to prevent infection so I know they’re clean before I drive off. This Wet One shows the dirt from the surfaces I mentioned and the Wet Ones are always this dirty or dirtier when I receive the car after service. I have mentioned this in every feedback that Northridge Toyota sends me after every service but it doesn’t seem to make any difference. Their work is great but it’s very frustrating to receive a germy dirty car that needs extra time to get clean and safe to drive, especially during the pandemic. Unfortunately the photo did not upload to my reply. Sincerely Ellen More

I was very pleased with Northridge Toyota. I will always use them for whatever my Toyota needs. It's a pleasure to deal with the people who work there. use them for whatever my Toyota needs. It's a pleasure to deal with the people who work there. More

Always great service here! Appreciated the free Uber they offer to get me home and back. Always friendly and professional! Highly recommend! Will always go here for my needs! offer to get me home and back. Always friendly and professional! Highly recommend! Will always go here for my needs! More

Thank you Northridge Toyota for being quick and efficient with the service of my truck. Also the truck drives much better with the higher psi in the tires. with the service of my truck. Also the truck drives much better with the higher psi in the tires. More

I would like to thank you Sir Mark Gili. Excellent customer service. Very informative. Kept me updated the whole time my car was in service. customer service. Very informative. Kept me updated the whole time my car was in service. More

Did not tell me they didn't have nitrogen to service my tires. But they did say I had a nail in my tire. Bought a new one but that's when I learned it doesn't have nitrogen like my others tires We took tires. But they did say I had a nail in my tire. Bought a new one but that's when I learned it doesn't have nitrogen like my others tires We took the flat tire with us but they charged me a tire disposable fee I didn't use. Took 2 hours for this. Would have gone to a tire store with nitrogen. Probably would have cost less. And the car has only 4000 miles on it. Not happy. More

Chris is always helpful with everything my car needs, the service department responds quickly and my car was ready before the estimated time frame! Love it here service department responds quickly and my car was ready before the estimated time frame! Love it here More

The Internet sales Team was very friendly and inviting. Finance was also excellent with all aspects of the process. Im glad I came to my neighborhood Toyota. Love my 2018 Camary. Im at 32 mpg. Great worki Finance was also excellent with all aspects of the process. Im glad I came to my neighborhood Toyota. Love my 2018 Camary. Im at 32 mpg. Great working with this team. More

Parts you can thrusts and last longer.Toyota is doing Parts you can thrusts and last longer. Toyota is doing very well and thrust business. Simple but loyalty make difference and is my first choice. Parts you can thrusts and last longer. Toyota is doing very well and thrust business. Simple but loyalty make difference and is my first choice. Thank you ! More