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Northridge Toyota

Northridge, CA

4.8
816 Reviews

19550 Nordhoff St

Northridge, CA

91324

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Showing 816 reviews

November 20, 2023

I was trying to work remotely with ben since I live 6 hours away. In beginning he was being helpful but after asking him for multiple pictures of the $42,000 vehicle i was wanting to purchase cause I cou More

by brianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Hakimi
Nov 22, 2023 -

Northridge Toyota responded

We appreciate your feedback and apologize for any frustration you experienced. Our goal is to provide excellent customer service, and we regret if we fell short of your expectations. We understand the importance of having detailed information, especially when considering a remote purchase. We apologize for any inconvenience caused by the lack of additional pictures. This does not align with our commitment to accommodating our customers' needs. Please reach out to GM@nortoy.com or at 747-356-8619 to discuss this further.

November 20, 2023

Falcón Toyota fue una maravillosa persona gracias a él nos fuimos contentos con nuestro carro nuevo!! More

by FELIX ALVARENGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
November 20, 2023

I had a very organized, efficient, and transparent experience. Great experience with the sales man and finance office. More

by StarKhachikyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Handel, Fernando Gonzalez
Nov 20, 2023 -

Northridge Toyota responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

November 15, 2023

David Lin has great customer service that allowed us to feel comfortable to make our fi al decision today. More

by Chiara.cao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gutierrez, David Lin
Nov 17, 2023 -

Northridge Toyota responded

We express our gratitude for sharing your exceptional experience with David. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.

November 14, 2023

I really appreciate the patience and kindness that David showed me during my shopping experience More

by Roxana M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lin , David Lin
Nov 15, 2023 -

Northridge Toyota responded

We express our gratitude for sharing your exceptional experience with David. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.

November 13, 2023

Katy Sanchez was my husbands and I’s service advisor for my cars maintenance and she was very helpful in figuring out all the warranty problems for us as well as in informing us on everything we needed to k More

by Jaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy Sanchez
Nov 14, 2023 -

Northridge Toyota responded

We express our gratitude for sharing your exceptional experience with Katy. Your business is highly valued, and we anticipate the opportunity to serve you again in the near future.

November 12, 2023

Vary knowledgeable worked at my pace did not rush me in the end he helped me choose the best car for me More

by adelyanidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
Nov 13, 2023 -

Northridge Toyota responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 09, 2023

Great service and attention to detail . Worked with us to meet our needs. Patient and allowed us time to make a decision. More

by Shirleybatugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
Nov 09, 2023 -

Northridge Toyota responded

We are genuinely delighted to learn about your exceptional experience at our dealership! Your decision to share your feedback with us is greatly appreciated

November 08, 2023

Mr David is pleasant to deal with very helpful and kind. Highly recommended to have a car transaction with him. More

by Ly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzalez, David Lin
Nov 08, 2023 -

Northridge Toyota responded

We highly value your positive review. Should you require any further assistance in the future, please do not hesitate to reach out to us!

November 08, 2023

Falcon Toyota was a great help, best service I’ve received in a while. Definitely continuing my business at Northridge Toyota! More

by mendozasalvador728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
V "Falcon" Falcon
Nov 08, 2023 -

Northridge Toyota responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

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