Northridge Toyota
Northridge, CA
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The Parts and Service department was amazing. They were super helpful and attentive. The facility is very clean and I appreciated that everyone wore their masks (employees and customers) and hand sanitize super helpful and attentive. The facility is very clean and I appreciated that everyone wore their masks (employees and customers) and hand sanitizers were available throughout the floor. More
Maintenance satisfactorily performed.Additional needed Maintenance satisfactorily performed. Additional needed item explained by service advisor. Ride to and from dealership provided for free. I feel tha Maintenance satisfactorily performed. Additional needed item explained by service advisor. Ride to and from dealership provided for free. I feel that I’m a valued customer. Thanks. More
My service visit was great. All staff was courteous and professional.. I was dealt with promptly. And the car was ready in a reasonable time frame professional.. I was dealt with promptly. And the car was ready in a reasonable time frame More
I was greeted promptly when I arrived for my service appointment by Noel Orozco. He listened to my service concerns and maintenance needs. My service concerns were diagnosed while I was waiting in a ti appointment by Noel Orozco. He listened to my service concerns and maintenance needs. My service concerns were diagnosed while I was waiting in a timely manor. Noel gave me estimates on all my service and maintenance needs. The service waiting area is spacious and clean. Was also given a complimentary ride to home and back. Excellent service!. More
They are all very friendly and professional. Mark was very nice and kept me informed. The waiting area is very spacious and clean. The car was ready when promised. very nice and kept me informed. The waiting area is very spacious and clean. The car was ready when promised. More
All employees are very friendly, fair pricing and on time when promised pick up and free Uber ride , clean new store and spacious with sanitizers around when promised pick up and free Uber ride , clean new store and spacious with sanitizers around More
Christopher Munoz provided excellent service! He always strives to make bringing in your car for service stress free! Highly recommend him and the Toyota Northridge service department and dealership. Grea strives to make bringing in your car for service stress free! Highly recommend him and the Toyota Northridge service department and dealership. Great Job Christopher you are a great asset to Toyota. Hope they know and value you! More
Eldrin Abuyen was very helpful and explain in details what service was done to my vehicle. He offered to get me an Uber to take me to my home which was very thoughtful. what service was done to my vehicle. He offered to get me an Uber to take me to my home which was very thoughtful. More
Always the best customer service every time I visit. I always feel welcome and comfortable and plenty of room to be off by yourself. My vehicle it always nice and clean as they use mats and steering wheel always feel welcome and comfortable and plenty of room to be off by yourself. My vehicle it always nice and clean as they use mats and steering wheel covers! More