
Northridge Toyota
Northridge, CA
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They kept me waiting but, once they took my car in they were very fast. From start to finish, including payment, was was less than an hour. were very fast. From start to finish, including payment, was was less than an hour. More
Drove up to service area and no one to greet me. Sat there for a bit and then went inside to an advisor. Most service dept meet you. My service advisor “Mustafa” was fabulous! there for a bit and then went inside to an advisor. Most service dept meet you. My service advisor “Mustafa” was fabulous! More
Buying a used car is always worrisome, but buying a Toyota Highlander from Northridge Toyota was easy, and they went further by making sure I had two expensive fobs included in the deal when a second f Toyota Highlander from Northridge Toyota was easy, and they went further by making sure I had two expensive fobs included in the deal when a second fob was not with the car when they bought it. The courtesy of the Sales Manager Jorge , Salesman Daniel, and Finance Manager Paul, made a return customer out of me. I can recommend them to my family and my friends without a doubt. More
Kendall is great service provider, she is knowledgeable of the services being provided and why they are necessary. She shows compassion in her work compared to other service providers. She has very good cu of the services being provided and why they are necessary. She shows compassion in her work compared to other service providers. She has very good customer service experience and is patient, that maybe others can learn from her. I had a bad experience couple months ago with Stephanie she was rude and making me feel bad when getting service done, and this was shared with Kendall about my experience. If I were to recommend or suggest anyone to get their service done, I would suggest Kendall, she is the ONLY REASON I return to Northridge Toyota Service. The only down part is the cost of the services, its very expensive! More
Katy was so courteous and explained well all the questions I asked her. When the approximate time to finish the service was a little late, she came by and talked to me about it. The other employees questions I asked her. When the approximate time to finish the service was a little late, she came by and talked to me about it. The other employees outside when my car was done were all nice, too. More