Northridge Toyota

Mark is a sensational customer service representative. Northridge Toyota, a well-oiled machine! They take great care of customers. Northridge Toyota, a well-oiled machine! They take great care of customers. More

The service reps don’t have a clue of what they doing. Hard selling customers work that don’t need to be performed. Hard selling customers work that don’t need to be performed. More

I know that all salesmen lie, but in this case, the dealership lied and continues to rip you off. Promises were made about the wonderful service department and how they would wash your car with every dealership lied and continues to rip you off. Promises were made about the wonderful service department and how they would wash your car with every service. Shortly after my first service the supposed California drought hit, but that is long behind us and this dealership refuses to honor their promise. Additionally, it should not take two hours to get an oil change, especially with an appointment, but this dealership sits on your car unnecessarily, even on very slow days. I made the mistake of purchasing my third Toyota from this dealership, but never again would I give them my business. More

i had a bad experience to this dealer. i made a reservation to a certain car and they require me a 1000 deposit. and so i did. the car will arrived in a couple of days. but i change my mind not to reservation to a certain car and they require me a 1000 deposit. and so i did. the car will arrived in a couple of days. but i change my mind not to pursue the car. so i cancel it. the salesman and the manager told me i cant cancel it since i made a reservation and i cant refund my money either. and they are yelling at me at the phone. and i dont know where to go from here. need advice More

People here are very nice and make you feel welcomed service was great snd wasn’t a long wait to get my vechile back service was great snd wasn’t a long wait to get my vechile back More

Northridge Toyota has a wonderful staff. Whether on the phone or in person, they've always been courteous and friendly. The service personnel are thoughtful and helpful. We've been doing business with them phone or in person, they've always been courteous and friendly. The service personnel are thoughtful and helpful. We've been doing business with them for many, many years, and we plan to continue for years to come. More

A simple service request (tire pressure check) was treated just as important as if it was a major service appointment which was greatly appreciated. Katy Sanchez handled my service with great attentio treated just as important as if it was a major service appointment which was greatly appreciated. Katy Sanchez handled my service with great attention and expeditiously. More

Mustafa was prompt, courteous and thorough. Prices are reasonable considering they’re using OEM parts. reasonable considering they’re using OEM parts. More

Labor fee is over priced and not justifiable vs the amount of work and cost of parts. amount of work and cost of parts. More

Service was completed in a reasonable time frame . Everyone very pleasant and accommodating. Would recommend to others. Everyone very pleasant and accommodating. Would recommend to others. More