North Shore Mazda

I recently bought a used car from Eric Martiniello. He really listened to my preferences and budget needs, then found the right car for me. He was fun to work with and made me feel comfortable througho He really listened to my preferences and budget needs, then found the right car for me. He was fun to work with and made me feel comfortable throughout the process. Highly recommend! More

North Shore Mazda delivered a Certified CX-5 to me in NH. Immediately took it to be inspected (NH Inspection needed). It failed due to a screw in the tire (needed replacement, beyond repair), and an almost d Immediately took it to be inspected (NH Inspection needed). It failed due to a screw in the tire (needed replacement, beyond repair), and an almost dead battery. Immediately notified North Shore Mazda of the two issues. Figured not a big deal, we can all agree this is not how a certified vehicle should arrive, and they would pay for the needed repairs (less than $500). Yeah, no. They agreed to reimburse me for the battery*, but not the new tire. Suggested the garage that inspected the vehicle could be responsible for the damaged tire (yeah, you read that right). Apparently, that is the "transparency" at a Joe Shaker Automotive Group dealership - well, the lack of integrity is easy to see. *Oh, and you'll be shocked to learn they never reimbursed me for the battery. Just so you're aware of the type of people running this dealership. More

Issac Baer took great care of me and the purchase process from the moment I walked in the door. My situation was unique and he handled it perfectly! I hope that everyone will have the same level of care and from the moment I walked in the door. My situation was unique and he handled it perfectly! I hope that everyone will have the same level of care and attention as I have had. Thank you, NSM for selling me a reliable used vehicle! More

Great service from Eric M! Was patient, personable, knowledgeable and efficient. Make the car buying process fun and easy! Was patient, personable, knowledgeable and efficient. Make the car buying process fun and easy! More

Arrogant! Deceptive Richard Bell Sales Manager Rude! Hung up on me with issues I was having with my purchase! SOLD a used CX9 With brake issues. Northshore Deceptive Richard Bell Sales Manager Rude! Hung up on me with issues I was having with my purchase! SOLD a used CX9 With brake issues. Northshore Mazda the worst dealership to Deal with. Love you when you purchase but when you leave the parking lot? THEY HAVE NO SHAME IN NOT EVEN GIVING YOU ANY TIME TO EVEN SPEAK TO US! Even Hung up on me! Which tells me they knew they were wrong and had no come back. STAY CLEAR AWAY FROM NORTHSHORE MAZDA! RICHARD BELL SALES MANAGER SHOULD ATTEND SOME CUSTOMER SERVICE CLASSES! More

Eric Martiniello was awesome. Made a car buying a joy! North Shore Mazda is the best. Made a car buying a joy! North Shore Mazda is the best. More

Eric helped me lease my new Mazda CX-30. He was very friendly, knowledgeable, and accommodating throughout the entire process. He was very friendly, knowledgeable, and accommodating throughout the entire process. More

I just leased my 3rd Mazda Cx-5 from North Shore Mazda. The staff are professional, knowledgeable, and make sure you’re happy with your new purchase! There’s a reason I keep coming back!! The staff are professional, knowledgeable, and make sure you’re happy with your new purchase! There’s a reason I keep coming back!! More

One of the worst experiences leasing a car. They toured the car on weekend, asked me to sign the lease for a same day delivery. After signing the lease and putting the deposit. They said that t They toured the car on weekend, asked me to sign the lease for a same day delivery. After signing the lease and putting the deposit. They said that the delivery moved to Monday. Then on Monday they told me that they lost the car's title. So they need to reissue another title from Mazda's headquarter and send it to the dealership which took more than a week. They told me that they can reimburse me if I rent a car. I did and right now almost after the year they haven't even started reimbursement even after multiple calls and after multiple services with the car. During that period I contacted the finance department. Ask for the reimbursement and the status of the car delivery which was postponed multiple times and the guy started F-bombing me and I'm serious, he used f-words toward the customer. That was the most ridiculous day for customer service. The guy in the financial service told me that I'm bind with the contract because I already signed it and I cannot do anything except waiting and they're not going to reimburse for the rental so I can go F myself. I contact ed, the Mazda customer service and it still is ongoing case. I believe that that guy in the finance department need to be fired. More

Have been bringing my Mazda CX-5s here for service since 2015. I was in the market for a Mazda, and I suggest you reach out to Nestor Lopez. He worked tirelessly, over a few weeks, to get me the deal I was 2015. I was in the market for a Mazda, and I suggest you reach out to Nestor Lopez. He worked tirelessly, over a few weeks, to get me the deal I was looking for on my latest lease a 2024 CX-5 Carbon Edition.😊 zoom zoom! More