North Point Volvo Cars

I took my car in for the yearly maintenance. The dealership is clean, the staff (especially Marcus) was professional and pleasant. The only issue I had was the “wait” service took almost 2 1/2 The dealership is clean, the staff (especially Marcus) was professional and pleasant. The only issue I had was the “wait” service took almost 2 1/2 hours. The lobby was full of people waiting , which led to a lack of seating. More

For the past 25 years, I have serviced my antique Volvo exclusively at North Point Volvo. The results speak for themselves. My Volvo and I are still on the road. exclusively at North Point Volvo. The results speak for themselves. My Volvo and I are still on the road. More

Standing behind the cars they sell by making the repairs on a recently purchased used car affordable on a recently purchased used car affordable More

Great experience purchasing a certified pre owned Volvo. Everyone was patient and accommodating. Thank you Lance! Everyone was patient and accommodating. Thank you Lance! More

Always great service and friendly staff. They do a great job explaining everything and making sure you feel well cared for. They do a great job explaining everything and making sure you feel well cared for. More

I was replacing my off the lease car with the new one. Service provided by Rick Small was really great - it the most enjoyable experience I had with car dealership Service provided by Rick Small was really great - it the most enjoyable experience I had with car dealership More

I had the pleasure of working with salesman Owen & finance manager Mark. I came informed and directly asked for Christmas discounts. To my surprise, the numbers were straight forward and far above man finance manager Mark. I came informed and directly asked for Christmas discounts. To my surprise, the numbers were straight forward and far above many others in the country. While I don’t support the dealer add-ons I was willing to pay this membership fee due to the deal offered. I traveled from central Florida, through Atlanta to finalize the deal and take delivery of the vehicle. I prepared them, my patience’s would be hindered due to the 6 hour drive. Owen quickly greeted me, provided coffee and we begin the process. The entire process took about 2hrs, but thankfully I was not waiting for a moment. We went from a brief test drive to finance. Thank you for making this a smooth transaction Owen & Mark. More

Had an engine warning light for a "Evaporative Emission System Leak Detected". Took 6 days to fix the issue. I called again and again and didn't get status. Many of the calles were not answered at all. Fi System Leak Detected". Took 6 days to fix the issue. I called again and again and didn't get status. Many of the calles were not answered at all. Finally I was told it will take several hours. After 2 days I called again, left a message. Nobody called me. Called again next day and was told car is ready. I was charged more than $1,400 for this fix. Next time I'll try somewhere else. More

My services were "okay" with Volvo for routine maintenance. The workers were professional and accommodating. The waiting room had snacks and comfortable seating. I really appreciated the messages maintenance. The workers were professional and accommodating. The waiting room had snacks and comfortable seating. I really appreciated the messages sent along the way as updates. What I did not appreciate was the mud and smut from foot prints inside of my car after service. If they could make sure to clean the area after service that would be great. Also my wait time was stated to be one hour and a half, my service time was over two hours and a half. More

Awesome and a very welcoming atmosphere, Matt was the best in taking care of my concerns. best in taking care of my concerns. More