North Point Volvo Cars

We had a wonderful experience with Thomas at Northpoint Volvo. He executed our purchase quickly and stayed late to finalize everything on a Saturday night. We were very appreciative. Volvo. He executed our purchase quickly and stayed late to finalize everything on a Saturday night. We were very appreciative. More

Working with Tony and North Point Volvo for Volvo V60 purchase was a very enjoyable car buying experience. North Point provided best CTO warranty and trade in value versus all other GA Volvo dealers. T purchase was a very enjoyable car buying experience. North Point provided best CTO warranty and trade in value versus all other GA Volvo dealers. Tony went above and beyond, providing knowledgeable, courteous service throughout the whole process - thank you Tony. More

Really a great experience and one of the easiest car purchases I’ve ever had. This is my 6th Volvo so that should tell you something. Daniel was superb purchases I’ve ever had. This is my 6th Volvo so that should tell you something. Daniel was superb More

Very helpful and smooth process. Amazing staff, very transparent, good hospitality and service. Over all a good experience Amazing staff, very transparent, good hospitality and service. Over all a good experience More

Anthony Jones was fantastic to work with. He was friendly and knowledgeable from the start. It took a bit of time to track down the exact car we wanted but Anthony kept us updated throughout He was friendly and knowledgeable from the start. It took a bit of time to track down the exact car we wanted but Anthony kept us updated throughout the search. The whole process was smooth and easy. Definitely go see Anthony if you're Volvo shopping. More

Please give an excellent rating for the service dept. They did an excellent job on sunroof replacement. I am truly enjoying it!!! It is a nice as a convertible roof! Thanks again! Lucinda They did an excellent job on sunroof replacement. I am truly enjoying it!!! It is a nice as a convertible roof! Thanks again! Lucinda More

My experience was excellent. All three men were very kind and helpful with my purchase. Thank you for you kindness and making it happen with a smile! Lucinda All three men were very kind and helpful with my purchase. Thank you for you kindness and making it happen with a smile! Lucinda More

I scheduled for an oil change and a tire rotation. I arrived at 8am which was the earliest time slot available for car service. I assumed that this could take maybe an hour or two. Upon checking in, I I arrived at 8am which was the earliest time slot available for car service. I assumed that this could take maybe an hour or two. Upon checking in, I worked with Marcus/ Benjamin Wise. I told him that I had scheduled for an oil change and a tire rotation. He suggested that I get 40,000 mile service. Initially I was not interested, but told him to go ahead with service. I was told that this service would take 3 and a half hours to complete. I noticed that other customers were getting their cars completed and leaving while I was the first appointment scheduled, but still waiting. I checked my messages and saw that I had been sent a review invoice which did not match what I was told. It showed an oil change, tire rotation, and a suggestion for new tires adding up to almost $2,000. I went to the front desk to get everything sorted concerning the estimated time for service and whether the services requested were performed. Marcus assured me that he had everything handled, printed, and ready to go. He then left to help another customer and left the service floor all together. I check the papers that he had printed which were not matching the services that I had completed. I had to ask another associate for assistance in this matter because it appeared that he was too busy to handle my needs. This made me question if the services stated were actually performed on my vehicle. I am willing to pay to have all recommended services completed, but I wanted to ensure that I am being charged fairly for my services. This was frustrating because I had been here since 8am. I did not feel that I had services accommodating and attentive to what I needed. He definitely tried, but his attempt made it appear that his other customers were his focus, not my experience. More

Overall experience was smooth, clear and time efficient. Lance was easy and pleasant to communicate with - he knows the brand and the models well and really represents the brand well. Lance was easy and pleasant to communicate with - he knows the brand and the models well and really represents the brand well. More

Great buying experience they were extremely flexible on valuing our trade-in and were great to work with. valuing our trade-in and were great to work with. More